Quality begins with the first contact with the customer , ending with the provision of a service of excellence.
We commit to:
- Understand and anticipate present and future needs of all stakeholders , with the aim of we exceed their expectations by controlling later , your satisfaction;
- Constantly provide new services and continuously improve the organization in order to optimize resources and meet new challenges;
- The value, respect and responsible employees , with a view to the participation of all in the process of continuous improvement of the effectiveness of the Quality Management System;
- Promote continuous improvement of the Quality Management System performance , by setting annual objectives and targets;
- Comply with legal and regulatory requirements in force.