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Communication Techniques and Good Practices


 This course aims to equip participants with the knowledge, techniques and best practices that enable them to improve interpersonal, intergroup and inter-organizational communication and to manage more effectively the meetings they lead or participate in.

Specific objectives:
At the end of this course participants will know:
• Define communication functions;
• State and use the main communication facilitators;
• Distinguish the main aspects of interpersonal and telephone communication;
• Highlight aspects that improve telephone communication;
• Use meetings as a privileged communication tool.
 


CONTENTS

1. Communication
2. Types and systems of communication
3. Interpersonal relationships
4. Team management
5. Meetings as an instrument and privileged place of communication
 
High Skills - Training and Consulting
Angola | Cape Verde | Mozambique | Portugal | São Tomé and Principe


Next date: consult us
Schedule:
Duration: 18 Horas
Investment: Consulte-nos
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