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ISO 9001 Lead Implementer


 At the end of the course profissioanis will be able to:
  • Define and plan the implementation of a Quality Management System in accordance with ISO 9001: 2015;
  • Understand the relationship between the components of a quality management system and the requirements of different stakeholders of an organization and strategic management of the same;
  • To acquire the basic knowledge of management and maintenance of a quality management system;
  • Managing an ISO 9001 implementation team;
  • Carry out analysis and decision making in the context of quality management and risk-based thinking.


CONTENTS

Module I - Introduction to the concepts of Quality Management System (QMS) according to ISO 9001: 2015
  • Introduction to management systems and process approach
  • Fundamental principles of Quality - Quality Management System
  • Understanding ISO 9001: 2015
  • Top management responsibility
  • Resource management
  • Product realization / Service
  • Measurement, analysis and improvement
Module II - Start a project QMS based on ISO 9001: 2015
  • Selection of the approach and implementation methodology
  • Creating a work team
  • Definition of the QMS
  • Guidance on the definition of policy and quality objectives
  • Identification and analysis of customer needs and requirements
  • Project plan for the implementation of a QMS
Module III - The implementation of a quality management system based on ISO 9001: 2015
  • Implementation of a document management system support structure
  • Development of a training and awareness and communication program on Quality
  • Resource management processes (human resources, infrastructure and work environment)
  • Product realization processes / service
  • Operational management of a QMS
Module IV - Monitoring and improvement of the QMS
  • Control and monitoring of a QMS
  • Customer Satisfaction Evaluation
  • Interested parts
  • Review by the management of a QMS
  • Internal audits
  • Implementation of a continuous improvement program / action plan
Module V - Certification of a Quality Management System
  • Preparation for ISO 9001 certification audit
  • Certification Body
  • Certification audit of QMS
  • Certification cycles QMS
  • Continuous improvement of the quality management system

High Skills - Formação e Consultoria
Angola | Cabo- Verde | Moçambique | Portugal | S. Tomé e Princípe



Next date: consult us
Schedule:
Duration: 24 Horas
Investment:
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