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2026 -Training Catalog

2026 - Training Catalog

Analysis and Management of Credit Risk

Analytical Accounting Applied to the Banking Sector

Application Controls

Asset and Liability Management - Banking Portfolio Interest Rate Risk

Asset and Liability Management in Banking

Asset Management (NPL)

Audit Evidence and Working Papers

Auditing and Validation of ICAAP and ILAAP Processes

Auditing of Business Continuity, Financial Recovery and Risk Management in the Banking Sector

Bank Assurance/Assurfinance

Bank Audit - Principles, Methods and Best Practice

Bank Complaints Management

Banking accounting

Banking Compliance - The importance and Critical Aspects

Banking Law and Business Societies

Banking Risk Management and Business Fraud - Banking Industry

Banking, Credit & Risk - Full Cycle

Behavioral Banking Supervision

Best Practices for Excellent Banking

Capital Requirements and Liquidity Requirements in the Context of Supervision

Capital Requirements and Liquidity Requirements in the Context of Supervision

Capital, Economic Growth and Credit

Climate and Environmental Risk in Banking

Commercial and Company Law

Compliance and Banking Supervision

Compliance in Commercial Banking

Compliance, Applicable Principles, Rules to be Followed in Measures to Combat Money Laundering and Terrorism Financing (MLFT)

Controllership - Audit, Compliance and Control

Corporate Finance and Financial Modeling Applied to Banking

Corporative Governance

Credit Analysis

Credit Recovery - Asset Management

Customer portfolio management

Empresarias fraud

Financial Accounting and Economic Analysis for Credit Professionals

Financial Asset Portfolio Management

Foreign Exchange Control

Fundamental Law and Banking Rules

General Inspection of Banking Institutions

Governance, Risk and Compliance English

ICAAP and ILAAP - Capital and Liquidity Management

IFRS Standards 9

Internal Audit Banking

Internal Control and Risk Management in a Stock Exchange

INTERNAL CONTROL SYSTEM AND BANKING RISK MANAGEMENT

Internal Control, Adjacent Areas and their Strategic Importance

Internal Controls

International Operations and Foreign Exchange Market

ISO 20022, The Future of Financial Institutions Messaging (SWIFT)

Management of Credit and Risk - Special Banking

Market and Financial Instruments Rooms

Money Laundering

Money Laundering - Anti-Corruption Measures and AML Risk of Cryptoassets

Money Laundering and Sanctions

Non-Financial Risks in Banking

NPL Asset Management - Non-Performing Loans

Opening of Bank Accounts and Funds Management

Operational Risk

Operational Risk Management, Compliance and Corporate Governance in Banking - Concepts and Practical Cases

Performance and Management Control

Performing Audit Assurance Work

Planning and Execution of the Activity Plan and Budget in the Banking Sector

Prevention of Money Laundering, Combating the Financing of Terrorism, FATCA Sanctions

Private Banking - Principles and Best Practices

Quantitative Models for Decision Support in the Banking Sector

Risk Management

Risk Management in the Banking System

Root Cause Research - Techniques and Tools

Special Operations and Financial Modeling

Strategic Credit Risk Management

The Basel Requirements

The Business of Cards, Transactions, ATM and TPA

The Compliance Function in Commercial Banking

The Compliance Function in Commercial Banking, Corporate finance and the issue of currency management

Training Review of Money Laundering and Terrorist Financing Risk Management Policy Alerts

Efficiency and Productivity

Bank Customer Profitability - Advanced Level

Bank Customer Profitability - Standard Level

Business and process reengineering in Banking

Check Books – Rules and Procedures

Corporate Communication in Banking – Strategy, Reputation and Institutional Alignment

Customer Centric Culture in the Banking Sector

IAS / IFRS - Application of the Financial Statements

Management and Mapping of Processes for Analysis and Optimization of Operations Banking - Investment Credit

Organization and Methods of Work - Methodology of Business and Process Reengineering in Banking

Payment Means and Systems

Process Management and Mapping - Optimization of Banking Operations

Project Finance with ESG

Project Management - Caixa Angola

Skills Mapping and Management

The Function of Procurement in the Banking Sector - Good Practices

Financial Markets

Banking Management, Insurance and Financial Markets

Capital Market and Stock Exchange

Capital Markets

Capital Markets

Capital Markets and Stock Exchange (BODIVA)

Capital Markets from a Securities Perspective

Financial Analysis - Banking Aspect - Advanced Level

Financial Analysis – Banking Aspect – Standard Level

Financial guarantees

Financial Management and Financial Markets

Financial Markets

Financial Markets: Characterization, Products, Services, Operation and Stock Exchanges

Fundamentals of General Banking Products and Operations

Investment funds

Legal Aspects - Portugal Stock Exchange

Markets and Financial Products

Preparation of a Business Plan

Securities Markets

Shares Technical Analysis

Specialized Credit

Stock Exchange, Issuing Companies and Public Companies

Technical analysis of stock exchange data

Trading on Financial Assets Exchange

Social Responsibility and Sustainability

Banking Secrecy

Banking Secrecy and Information Security

Circular Economy: Corporate Responsibility

Environment, Social and Governance (ESG): Challenges and Opportunities

ESG - Challenges and Opportunities

ESG – Taxonomy and Reporting

Juridical and Legal Aspects - Stock Exchange

Taxonomy of Environmentally Sustainable Activities

Strategy and Business

Bank Guarantees and Documentary Credit

Bank Marketing Management

Banking guarantees

Banking Products and Services

Business Negotiation: Strategies and Tactics in the Banking Sector

Considerations on Banks and Microcredit

Credit Analysis - Commercial Opinions - Advanced Level

Credit Analysis - Commercial Opinions - Standard Level

Crédito Documentário Irrevogável

Development, management and sale of products and services in Commercial Banking

Documentary Credit

Documentary Credits in Angola

Financial Derivatives

Financial Derivatives in trading

Fundamental Approach to Banking Marketing-

Management, Concession and Recovery

Threats and Challenges to the Traditional Banking Business. Social Marketing, Social Networks. The Digital Age

Trade Finance and Compliance

Trade Finance and SWIFT

Trade Finance Mozambique

Trade Finance- Compliance, AML

Trade Finance: Documentary Credits in Angola

Workshop: Threats and Challenges to the Traditional Business of Commercial Banking

Engineering & Construction

Construction and Demolition Waste

Construction Management - Planning, Control, Quality and Safety

Contract Management

Facilities Management or Building and Infrastructure Management and Maintenance

FIDIC - The Standards and Procedures

FIDIC Contracts Construction Sector Standards and Procedures

Legal Norms for Safety Scaffolding and Dismantling

Load Conditioning

Management and Maintenance of Buildings and Infrastructures

Planning and Maintenance Control

Plans for Prevention and Management of Construction and Demolition Waste

Process Management - Maintenance Area

Project Management & MS Projet - Planning and Control of Works

Project Management and Construction Inspection

Project Management, Financial Component and Construction Inspection

RAMS - Realiability, Availability, Maintainbility and Safety

Safety for high performers

Safety in Scaffold Mounting and Disassembly

System of Control of Public Works Contracts

Vertical / Horizontal Signaling and Safety Equipment

Finance , Accounting and Tax

Accounting and Financial Management: Preparation for the OCC entrance exam

Accounting and Taxation of Angola

Accounting and Taxation of business groups

Accounting and Taxation Saint Thomas and Prince with Excel

Accounting and the VAT Regime in Saint Thomas and Prince

Accounting Tax HR Payroll and Tax in Angola

Accounts consolidation in accordance with IAS-IFRS standards and new guidelines CNS

Advanced Accounting

Advanced Accounting Program

Analytical accounting

Application of IAS_IFRS

Asset Management

Calculation of Impairments

Cape Verde Accounting and Taxation

Cost Accounting

Credit Management

Customers Accounting

Financial Accounting

Financial Calculus

Fixed Assets and Property Taxation

General Accounting

General Accounting I

General Accounting II

Guide the Company for Creation Value: ECA, CTF and other Financial Performance indicators

Introduction to Finance and Accounting for Administrative Professionals

IRC calculation

IVA Calculation

Mozambican Financial Accounting and Taxation

NIC – Normas Contabilísticas Internacionais (US&UK, GAAP, IASC)

Portuguese Accounting and Taxation

Preparation of the Single Report

Reading and analysis of accounting and financial statements of the company

Salary processing

Spanish Accounting and Taxation

Staff Remuneration and Pension Funds

Suppliers accounting

TCO – Total Cost of Ownership – The Reality of Invisible Costs

The Closing Annual Accounts - Statement Model 22, Annexes and Report

Treasury Management

Treasury Management - Use of Excel

Wage Processing and HR Taxes in Angola

Accounting and Financial Audit

Accounting for Consolidation of Financial Statements

Administrative and Financial Management for Non-Financial Professionals

Advanced Cost Control and Management Techniques

Advanced Strategies and Techniques for Controllers

Alignment of the Finance function with the Company's Strategy

Analysis of Investment Projects

Analysis, Financial Planning and Control Business - Full Cycle and Financial area Practical

Angolan Financial Management and Taxation

Asset Management and Maintenance Management

Audit and Internal Control

Audit and Internal Control and Business Risk Analysis - Financial and Institutional Image

Audit, Control and Risk Management

Balance Sheet Analysis and Budgeting

Balanced Scorecard - Performance Metrics Strategy to Action

Banking Operations and their Negotiation - Legal and Financial Aspects

Budget forecasts and Cash Flow Management

Budget Planning and Management - Preparation, Preparation, Monitoring and Budget Control

Business and Company Assessment

Business and Real Investment Design and Valuation

Business Valuation - Techniques and Methodologies

Business-Financial Risk Analysis and Institutional Image

Calculation and Analysis of Financial Indicators - Practical Aspect

Cape Verde´s Public Accounting Standards - Current Operations, Closing and Accountability

Compliance - General concepts and Audit

Consolidation of Accounts

Contract Management - Design and Management follow-ups

Cost Reduction Techniques

Credit Management and Collection Techniques

Design of Management Control Systems - Training Content

Economic Modeling

Elaboration and Analysis of Investment Projects

ESG in the Financial Context of Companies

ESG – Communication and Awareness

ESG – Fundamentals of Sustainability

ESG – Sustainability Management

Factoring and Electronic Signature

Factoring Rules and Regulations

Feasibility Study of Projects

Finance for Non-Financiers

Financial Analysis and Financial Ratios with Excel

Financial Analysis and Investments

Financial audit the Balance

Financial Business Analysis

Financial Fraud Investigation Techniques

Financial Modeling and Forecasting - Workshop

Financial Reporting - How to make it a useful and desired instrument

Financial Restructurings

Financial Risk Management

Fixed Assets and Property Taxation

Forecast Financial Statement Projection in Excel

Fraud and Internal Accounting Control Systems

Fund and Risk Management

Governance, Risk and Compliance

Integrated Cost and Budget Management

Internal Auditing Process Mapping and Controls

International Accounting Normalization

Investment Funds - Profitability and Risk

Loan debt management

Management Control and Budgeting

Management Control in SMEs - A Practical Approach

Management for Controllers

Merger, Acquisition and Restructuring of Companies

Mergers and Acquisitions_Integration of Operations and Consolidation of Accounts

Methods and Techniques of Economic and Financial Analysis

Modeling and Financial Forecasting with Excel

Operational Risk Management - Structure Processes and Evaluation

Planning and Cost Control

Planning, Budget Management and Reporting

Preparation and Analysis of Balance Sheet and Income Statement

Pricing and Financial Management Structure and Implementation

Process Management and Mapping

Rolling Forecast - Dynamic Goal Setting

Six Sigma Black Belt

Six Sigma Green Belt

Six Sigma White Belt

Six Sigma Yellow Belt

Stakeholder Management

STP Public Accounting Standards - Current Operations Closing and PC

Strategic Cost Management

Strategic planning Financial

Tableau de Board - How to Design and Maintain a Management Scorecard

Tax Risk Management

The accounting and presentation of tangible and intangible fixed assets

The Applicability of IAS/IFRS in Accounting Records and Preparation of Financial Statements

The Application of IFRS 9 and IFRS 16 Standards

Wealth Taxation and Budget Planning - 35 hours -

Accounts consolidation in accordance with the standards IAS_IFRS

Advanced Taxation Program

Angolan Tax System

Angolan taxation

Application of the IAS IFRS to commercial companies

Cape Verdean taxation

Digital Document Certification, Digital Signature and Temporary Seal

Due Diligenses - Principles and Best Practices

Fundamental Understanding Taxation

Integrated Management of Transfer Pricing and Overheads

International Taxation - Principles and Mechanisms

Labor and Tax Litigation

Main Angolan Tax Concepts and their Practical Applicability

Money Laundering

Mozambican Taxation

New VAT Regime and its Implementation in São Tomé and Príncipe

New VAT Regime in Angola

Notes to the annual accounts and tax file

Notions on Tax Planning

Special IRC cases

Tax Infringements

Tax Management - VAT IRS IRC

Tax Result Optimization

Taxation and Tax Audit

VAT for Petroleum Activities

VAT regime for Intra-Community transfers RITI

Human Resource Management

Administrative and Legislative of R.H.

Absenteeism Laboral

Administration and Administrative Management of Human Resources with Excel

Administration of Personnel - Management of Renumerations, Benefits and Pension Funds

Administrative Management of Human Resources

Administrative Management of Personnel and Labor Contracts in Administration Public

Angolan Labor Law

Angolan Labor System - Labor Litigation

Audit of Human Resources and Social Security

Bonds, Careers and Remuneration Law in Public Administration

Calculation of indemnities in Dismissal under Angolan Legislation

Calculation of severance pay in Mozambican Law

Changes in Work and Contract Law

Contractual and tax procedures in the Human Resources area

Control, Delegate and Evaluate Effectively

Employment Law Non Jurists

Fiscal Mozambican legislation

Harassment at Work – What Changes? Law No. 73/2017 of 16 August

HR Management and Payroll Processing

Human Resources Management and Labor Taxation

Indicators and Control HRs

Information Systems and Strategic Management Indicators, Absenteeism and HR Audit

Labor Law and Taxation

Labor Law, Contracts and Mozambican Prosecutor

Labor Legislation and Labor Taxation

Labor Legislation – Relevant Changes in CLT in the Civil Construction Sector

Labour disputes - Prevention and Management

Legislação Fiscal de RH Angolana

Legislação Fiscal de RH Cabo Verdiana

Legislation and Procedures related to Social Security and IRS

Mozambican Labor Law

O Processo de Reformas/Aposentação

Posting of Workers

Prepare and analyze the Social and Personnel Statistics

Prevention and Safety: Identification, Analysis and Risk Assessment

Remuneration and Benefits Management

Reward System and Benefits Management

Rules of Procedure

Salaries of Personnel and Pension Funds

Salary processing

Salary Processing with Excel

Spanish Labor Law

The Company Social Activity Report

The Contributory Social Security Code

The Employment Contract Termination

The Hours of Work, Holidays, delays and faults

The Labor Code and Salary Processing with Excel

Work Accidents - Legal System at Work

Work contracts for an indefinite period and the term

HR Management , Processes, Techniques and Methodologies HR

Agile HR Methodology

Analysis and Function Description - Approaches, Techniques and Methodologies

Audit of Human Resources

Balanced Scorecard applied to the Human Resources Function

Building the HR Scorecard Integrating the Strategic and Operational Perspectives

Career Management and Mobility

Career Management based on Management Skills

Career Management based on Management Skills

Competency Management - Models and Systems

Competency Management - Models and Systems

Computer Solutions in Human Resources Management

Creation and Management of a Compensation and Benefits System

Creation and Organization of the Organizational Happiness Department

Departmental Communication in Performance Evaluation

Design and Manage Internal Communication Plan

Diagnosis and Survey of Training Needs-Training Planning and Budget Management

Enneagram - Self Knowledge and Personal Development in Business Context

Evaluation and Metrics Applied to Human Resources

HR's Information Systems and Strategic Management Indicators

Human Resources Operational Management

Individual Performance Management - Minimize Stress and Maximize Results

Individual Performance Management - Minimize Stress and Maximize Results

Management of Performance and Competencies

Management of Processes and Indicators in HR Management

Managing People and Expectations - Strategies and Trends

Managing People in International and Multicultural contexts

Organizational Happiness

Performance Evaluation and Systems retributive

Planning and budgeting in the HR area with Excel

Planning and Management of Organizational Change - People and Processes

Planning and Managing Organizational Change and Implementing Change Processes HR audit

Process Management Applied to Human Resources Management

Services Outsourcing Management

Skills and Skills Management

Strategic Management of Human Resources

Strategic Management, Development and Training of Human Resources

Training and Preparation of Evaluators of the Performance Evaluation and Management System

Planning and Training Management

Design and Organization of the Professional Training Plan - Preparation, Monitoring and Control

Diagnosis and Survey of Training Needs

Effective Management and Control of the Training Plan with the use of Excel tool

Elaboration of Training Paths

Evaluation of Results, ROI and Training Effectiveness - Techniques, Methods and Instruments

How to Optimize the Education Budget

Key Performance Indicators – KPI

KPIs and Metrics at the Service of Productivity in Human Capital Management

Strategic Alignment Function Training with the Organization's Business Objectives

Strategies and Techniques Advanced Training

Technical and Behavioral Management of the Training Plan and Optimization of IT Solutions in Human Resource Management

Training Management

Recruitment and selection

Develop the "End-to-End" Recruitment and Selection Process

Employer Branding and Internal Marketing Applied to Human Resources Management

Employer Branding, Internal Marketing, Happiness at Work, Organizational Culture and Talent Capture and Retention: Integrated HR Management

IT Recruitment and Selection

New host Employees - Special Managers Direct

Recruiting through Social Networks

Recruiting, Interviewing, Selecting and Welcome New Employees

Rorschach test in the Selection Process

Technical Interviews Professionals

Test application Projective in Selection Process

The interview method Competency Assessment

Use of psychological tests in HR management

Accounting and Financial Analysis in the Insurance Sector

Accounting and Taxation Technical Insurance - Plan of Accounts for Insurance Companies

Accounting for Pension Plans in IFRS-IAS

Agricultural insurance

Analysis and Development of the Insurance Portfolio and Risk Management

Banking Law and Insurance

Banque Assurance

Claim, Expertise and Fraud

Claims Management (Life Insurance and Non-Life Insurance)

Combating fraud in people insurance

Combating fraud in the auto insurance

Combating fraud in the Non-Life insurance

Commercial Direction in the Insurance Area

Commercial Management of Brokers in the Insurance Area - Life Branch

Environmental Liability Compulsory Insurance - supervision and records

Financial Analysis for Insurers

General Aspects of Pension Fund Management

IFRS 17- Insurance Contracts

Insurance Accounting

Insurance and Pension Funds

Insurance Language Vs Organization of an Insurer - Practical Strand

International Standards Applicable to the Insurance Sector

Introduction to Analysis and Industrial Risk Management

IT Governance , Management & Compliance in Insurance

Legal framework Branch Liability

Liability Exploration / Products

Litigation and Jurisprudence - Auto Insurance

Management of Insurance, Documentary and Archives

Multi-risk insurance

Non-Life Insurance Fraud

Portfolio Management - Sales Techniques and Commercial Reporting for Agents Insurance

Practices of Excellence in Insurance Supervision and Pension Funds

Property Insurance Experts

Reinsurance - Basic Principles

Risk Management in Insurance Activity

Rules and Analysis of Life and Non Life Insurance

Sales and Commercial Reporting Techniques for Insurance Agents

Subscription of Insurance (Life and Non-Life)

Supervision of the Insurance Activity

Team Development - Insurance

The Insurance Industry - New Challenges

Transport Insurance

Treasury Control - Sectente Seguros

Treasury Management

Understanding Insurance Language

Understanding Insurance Language Vs. Organization of an Insurer

Work Accident Insurance

Management and Culture in Organizations

Communicate Assertively and Manage Conflicts

Communicate Effectively in Stressful Situations or Difficult Publics

Communicating and Leading with Excellence

Communication and Argumentation Techniques

Communication and Interpersonal Relationship in Banking

Corporal and Personal Image Management

Customer Service

Customer Service as a Competitive Differential

Dealing with and Managing Difficult People

Effective communication

Image Management

Improve Oral and Written Communication

Institutional Communication and Press Office

Institutional Communication and Press Office, Communication Institutional on Social Networks and Storytelling Techniques

Institutional Communication on Social Networks

Institutional Protocol, Public Relations and Corporate Travel Organization

Preparation of Electronic Questionnaires

Presentations in Public - Contents and Communications

Storytelling Techniques

Train Active Listening to Communicate Successfully

Written Communication - Writing Concisely

Personal Skills in Organizations

Assertiveness - How to Improve Labor Relations through assertiveness

Assessment and Development of Soft Skills

Autocoaching - How to Set and Achieve Goals

Business and Social Protocol - Etiquette and Good Table Manners

Coaching: A Strategic Tool for Successful Leadership

Communication and Public Presentation Techniques

Conflict Management and Negotiation Strategies

Conflict Management and Resolution

Courtesy, Etiquette, and Protocol in Meeting Preparation

Creating Happiness at Work - Humanizing the Organization

Customer Service as a Competitive Differential

Decision Making Processes

Design Thinking

Developing personal impact by NLP (Neuro-Linguistic Programming)

Emotional Intelligence and Conflict Management

Excellence Leadership

Executive Coaching

Gender Equality in Organizations

Innovation Organizational Climate and Behavioral Benchmarks

Institutional Protocol and Public Relations

Interpersonal communication - Approaches and Techniques for Improving Labour Relations

Interpersonal Excellence - Processes, methodologies and Behaviors

Leadership and Conflict Management

Leadership and Digital Transformation

Leadership and Intercultural Communication

Leadership and Team Management

Leadership and Team Management and Work Organization and Time Management

Leadership Blind

Leadership for Managers

Leadership Fundamentals

Leadership with Emotional Intelligence

Leadership, Change Management and Team Building

Leading with Impact

Lean Six Sigma Green Belt

Learn the Secrets of Body Language

Management and Leadership of Work Teams

Managing Time Successfully

Mindfulness from Theory to Practice

PNL Applied to Team Management

Positive Psychology for Burnout Prevention

Priority Management

Relationship Essentials

Results Orientation

Science of Happiness

Seek Excellence in Customer Service and Value the Company's Image

Skills and Advanced Trading Techniques

Strategies and Trading Techniques

Stress and Pressure Management

Stress Management

Stress Management and Conflict Management

Team Management

Team Resilience and Motivation

Time and Productivity Management

Time Management and Work Organization

Trading Skill's

Well-Being and Happiness at Work - Humanizing the Organization

Presentation Skills

Gramatical Review - Letters, fax, mails and professional reports

Group Of Presentations With Maximum Impact - Planning Techniques , Coordination and Presentation

Improve Written Communication

Improving Written Communication and Grammar Review

Knowing Listen and Write- The Active Listening and Writing Techniques as a basis for good communication

Knowing Storytelling Presentations and Exposições- The Secret of Great Communicators

PowerPoint - Principles, Rules and Good Practices

Presentation Skills - Prepare , build and present an Exhibition

Professional Techniques for Public Speaking

Speaking and Presentations Commercial -Principles and Techniques

The Technical Data Of Writing - How To Improve Technical Documentation Of Writing

Strategic Skills

Communication Techniques and Good Practices

How to Achieve Results Without Formal Authority

Internal Communication - The Key to Success

The Art of Conversation - Developing Conversation Skills

Creative writing

New orthographic agreement

Strengthening Writing Skills for Professional Administrative Function

Writing Emails Professional - Principles and Best Practices

Marketing and Sales

Brand Management (Brand Management) - Create, Maintain and Manage Successful Brands

Brand Management (Brand Management) - Create, Maintain and Manage Successful Brands

Brand Strategy - Branding Strategy

DataBase Marketing - Effective Implementation and Exploration

Developing the Company Promotional Plan

Digital Communication Plan

Digital marketing

Digital Marketing

E-Commerce and Digital Business

E-Commerce and Digital Transformation

How to Communicate with the Digital Consumer

How to Create a Marketing Plan

How to Develop Marketing Campaigns Get Client Permissions

How to Measure and Maximize ROI (Return of Investment) of marketing actions

How to Write an Effective Press Release

Internal Marketing - The Power of Internal Marketing

International marketing

Marketing de Serviços

Marketing management

Marketing Research - Data Collection and Processing for Decision Making

Marketing- Mix Communication Strategies

Marketing- Mix: Distribution Strategies

Marketing- Mix: Price Strategies

Marketing- Mix: Product Strategies

Media of Digital Communication

Personal Marketing

Planning, Organisation and Event Management

Portfolio Management

Product Management

Psychology of Consumption and Consumer Behavior

Relationship Marketing - Techniques and Trends

Social Media Marketing - The Importance Of Social Networks

Strategic Marketing and Planning

Strategic Marketing for Industry

Techniques for New Product Launch

Techniques of Advertising Communication

Trade Marketing

Accounts Strategic Management

Actively selling by phone ( Telesales )

Call Center Organization and Management

Change Management: Speed and Innovation

Closing Sale - Methods and Techniques

Commercial Leadership - Create Winning Teams

Commercial Proactivity

Commercial Statements - Principles and Techniques

Commercial Trading: Strategies and Tactics

Communication, relationship and online sales

Competitive intelligence

Complaints Management

Complex and Technical Sales Management

Consultative Sales - Sell solutions , not just products

Contact Center Service - How to Conquer and Loyalize the Customer

Creativity and Innovation in Sales

Credit Control and Collection Customer the Commercial Area

Customer Value Management - Know the Importance and Value of Each Client for Business

Developing Effective Relationships, Production and Durable with Customers

Global Point of Sales Management

How to Get Customers in International Markets

How to Improve Performance in Sales

How to Resist Pressure Rates - Know negotiate and defend their margins

How to Sell Difficult Customers

How to Sell Reseller and Distribution

Identification and Competition Analysis

Management and Optimization of Distribution Channels - How to make them a source of capital gains real

Management of Commercial Proposals

Marking and Conduct Effective Business Meetings

Merchandising and Promotion Products - Principles, Methods and Techniques of Merchandising

Methods and Techniques for Prospecting - How to Gain New Customers

Methods and Techniques of Loyalty and Customer Retention

Multichannel marketing - Distance Selling, call-centers, Direct Marketing, Webmarketing

Neurolinguistic Programming Techniques Applied to Sales and Measurement of Sales Management and Negotiation (kpis)

New Technologies Applied to Business Management and Marketing

Objections on Sale - How to get around them with Competitive Arguments

Process Improvement for Customer Service Improvement

Protocol in the Event organization and International Meetings

Public Service - Techniques and Postures Appropriate

Recruit, select and integrate Sales Professionals

Retail Management - Management, Promotion and Motivation of Network / Distribution Channel

ROI Evaluation of Strategic Alliances and Partnerships

Sale of Intelligent Solutions : Develop and Sell a Value Proposition

Sales and Negotiation Management (kpis) - Online

Sales Force Management

Sales Management I - Supervision of Sales Teams

Sales Management II - Planning, Organisation and Sales Management

Sales Trading (commercial and financial part) and drafting contracts

Sell Abroad - Traders Training and International Trade

Service and Customer Satisfaction

Service and Sales to Counter - Special Shops

Service with Quality

Strategic alignment between Marketing and Sales

Telemarketing and sales support

Telephone service - How Customer Conquer

The techniques of NLP (Neuro-Linguistic Programming) - Applied to Sales and Trading

The Vale your product service to your client?

Visit Customer - Preparation , Posture and Image

“Skills versus Competences” in Digital Sales

Access Initiation

Access Intermediate

Advanced Access

Word + Excel + Access Advanced

Word + Excel + Access Introduction

Word + Excel + PowerPoint Advanced

Word + Excel + PowerPoint Introduction

Word + Excel Advanced

Word + Excel Introduction

Adobe Flash Animate- Advanced

Adobe Illustrator

Adobe Photoshop Advanced

Adobe Premiere Pro - Computer video production

AutoCAD CIVIL 3D 2019 Fundamental

CorelDRAW - Initial

Flash Actionscript 3

Publisher - Advanced

Publisher - Operation

Excel - Advanced Features and PivotTables

Excel Intermediate

Excel Introduction

Excel Special VBA

Excel – Special Functions

Microsoft Excel - Macros and VBA

Internet and Outlook

Digital Literacy - Initiation

Internet Explorer & Outlook - Pratica Navigation and E-mail

Outlook - Management at Integra Tool (e- mails, Calendar , Tasks, Events )

Advanced Excel Applied to Management

Advanced Word to Executive Secretary

Descriptive Statistics Applied to Excel

Elaboration of Dashboards in Power BI

Excel applied to Accounting

Excel Applied to Business - Dashboards

Excel Applied to Financial Analysis - Investment Project Evaluation

Excel Applied to Management and Logistics Control

Excel applied to Sales Management

Excel applied to the Financial Management

Excel for Fleet Management

Excel for Inventory Management Data Analysis Templates

Excel Power BI - Initial

Excel/Access for Fleet Management

Introduction to Power Automate - Do More with Less

Productivity and Effectiveness Personnel Outlook

Statistics Applied to Management and Logistics Control with the use of Excel tool

Word applied to Secretary

PowerPoint Advanced

PowerPoint Introduction

Word Initiation

Word Intermediate

Oil, Gas and Trading

E & P-Exploration and Production of oil

Financial Accountant Moçambique

Industry fundamentals of oil - Law

Law in the Mozambican Oil and Gas Industry

Law, Taxation, Taxation and Customs Regime of Petroleum

Management of Oil and Oil Supply Logistics

Non-Financial Operational Audit of Petroleum Projects

Oil - the stages of exploration and production to storage

Operational aspects of Marketing, Import and Export of Oil and Derivatives

Petroleum Law - Angolan Petroleum Taxation

Project Management in the Oil and Natural Gas Industry

Project Management Techniques for E & P (Exploration and Production)

Risk Management in Production Projects and Exploration Oil

Strategic Planning of Petroleum Assets and Critical Functions

Taxation Angolan Oil

Taxation, Taxation and Customs Regime for Petroleum

The Management of Liquefied Natural Gas (LNG) - Environmental and Safety Processes and Systems

The Natural Gas Management Gas (LNG) -processes and Environmental Systems and Security

Trade of Petroleum and its Derivatives -

Project Management

Advanced Techniques of Project Management and Financial Risk Management

Agile Project Management with Scrum

Computer Project Manager

Data Warehouse Project Management

Decision and Risk Analysis in Projects

Earned Value Management

Financial Analysis of Projects

Implementation and Management of a PMO (Project Management Office)

Manage Dynamic Project: Tools and Techniques Real

Management and Administration Tool Support

Management and Control of Projects and Civil and Industrial Construction Works with MS - Project

Management of Investment Projects

Management Project Team - The Human Side of GP

Microsoft Project in Professional Project Management Support

MS Project 2024

Negotiation Skills for Project Managers

Project Leadership: Projects that Work Through People

Project Management

Project Management - Monitoring and Evaluation Methods

Project Management and Technical Investment Analysis

Project Management Office (PMO) - Implementation and Management

Project Management Professionals p - Techniques, Tools and Methodologies

Project Management with Microsoft Project

Project Schedule Management (MS-Project)

Quality in Project Management

Quality Management in Software Projects

Risk Management Project

Software Metrics for Project Development Managers

Software Project Management - Techniques and Methodologies

Software Testing Management - Techniques and Methodologies

Strategic Management and Projects

Strategic Project Management

Public Administration

Conflict management

Contract Negotiation Techniques

Drafting and Negotiation Techniques for Contracts

Emotional Intelligence

Institutional and Social Protocol - Etiquette

Leadership and Management Teams - Top Managers and Intermediate

Leadership with Creativity and Innovation

Management and Social Responsibility Systems

Management Skills

Quality in Customer Service

Quality in Public Service and Drafting of clear and structured documents

Quality Management and Innovation in Public Services

Strategic Public Relations and Government Relations

Strategy and Communication Policy in Public Administration

Teamwork Techniques - Advanced

Teamwork Techniques - Base

Budget and Financial Management

Analysis of the Performance of Public Finance Management

Audit, Internal Control and Business Risk Analysis in Administration Publish

Basic Aspects of the State Budget and State Accounting

Budget Planning and Management - Budget Preparation, Monitoring and Control

Financial Audit

Indicators of Management and Evaluation of Results in POCP-ED

Integrated Treasury Management

International Public Sector Accounting Standards (IPSAS)

Management and Financial Analysis for Public Institutions

Portuguese Tax Law and Taxation - Good Practices

Public Accounting

Public Accounting

Public Accounting and Budget Planning and Management

Public Debt Management

Public Debt Management and New Financial Instruments

Securitization of Public Debt

Sustainability Analysis of Mozambican Public Debt

Taxation - The State Budget

Treasury Management

HRM - Human Resource Management

Angola's Labor System - The Disciplinary Process in Public Administration

Assessing the Impact of Training on Organizational Strategy

Awareness and Operationalization of SIADAP from the Appraiser's Perspective

Calculation and Salary Processing in the Civil Service

Cape Verde's Labor System - The Disciplinary Process in Administration public

Career Plan Management and Performance Assessment in Administration Public in Angola

Career Plan Management and Performance Assessment in Administration public of Cape Verde

Career Plan Management and Performance Assessment in Administration public of Sao Tome and Principe

Career Plan Management and Performance Evaluation in Public Administration

Human Resources Management and Development in Public Administration

Human Resources Management in Public Administration

Integrated System for Performance Evaluation in Public Administration

Labor and Tax Legislation applied to the Public Administration of Angola

Labor and Tax Legislation applied to the Public Administration of Cape Verde

Legislação Laboral e Fiscal aplicada à Administração Pública de São Tomé e Príncipe

Mozambican Labor and Tax Legislation applied to the Public Administration of Mozambique

Mozambique Labor System – The Disciplinary Process in Public Administration according to the new EGFAE

Planning Mobility and Dimensioning Human Capital in Public Administration

Planning, Budgeting, Talent Management and HR Succession Plans in Public Administration in Angola in accordance with the new Basic Law of Civil Service in Angola

Planning, Budgeting, Talent Management and HR Succession Plans in Public Administration in Cape Verde in accordance with the new Basic Law of Public employment

Planning, Budgeting, Talent Management and HR Succession Plans in the Public Administration of Mozambique according to the new EGFAE

Planning, Budgeting, Talent Management and HR Succession Plans in the Public Administration of São Tomé and Príncipe in accordance with the Statute of Public function

Planning, Mobility and Dimensioning of Human Capital in Angolan Public Administration

Planning, Mobility and Dimensioning of Human Capital in Cape Verde Public Administration

Planning, Mobility and Dimensioning of Human Capital in Public Administration Sao Tome and Principe

Requalification and Functional Mobility

Requalification and Functional Mobility in Public Administration

Requalification and Functional Mobility in Public Administration in Angola

Requalification and Functional Mobility in the Public Administration of Cape Verde

Requalification and Functional Mobility in the Public Administration of São Tomé and Prince

São Tomé and Príncipe Labor System – The Disciplinary Process in the Public administration

The New Public Service Performance Assessment Regime

Knowledge Management

Administrative law

Comparative Public Administration Systems

Elaboration of Official Texts and Elaboration of Technical Opinion

Evaluation and Design of Public Politics

Fighting Documentary Fraud

File Management and Organization - Advanced

Introduction to Public-Private Partnerships

Knowledge Management in Companies

Libraries Management and Documentation Centers

Management and Organization of Files - Base

Management and Public Administration and Heritage Management

Operational Planning and its Applications

Public administration

Public Management and Administration

Public Policies for the Promotion of Competition: The role of Regulatory Institutions and Policies

Strategic Planning and its Applications

Strategic Planning and Outcome Evaluation

Techniques for Preparing Documents and Technical Opinions

Transnational Civil Society - Public Administration

Process Reengineering

Change management

E-Government - The New Technologies in the Dematerialisation of Processes

Formulation of Public Policies: from its design to its implementation

Governance and Innovation: The Public Administration of the Future

Innovation and Administrative Modernization

Innovation Management

Management of Processes and Implementation of Indicators

Management of the Change Process in Organizations

Process management

Process Management and Implementation of Indicators in the Public Sector

Process Reengineering Management Techniques and Practices

Project Management and Evaluation Objectives

Accounting Standardization System in Public Administration

Analysis, Design, Management and Evaluation of Public Policies

Audit Reports - Principles and Good Practices

Corporative Governance

Financing Agreement

Funded Project Management and Coordination

Management by Objectives

Management of Innovation Projects

Project Finance Initiative (PFI) in Public-Private Partnerships (PPP) in Angola

Strategic and Ethical Leadership in Public Administration: Towards Modernization

Public Hiring and Standards

A new approach to Public Procurement and its impact on CCP

Acquisition of Goods, Services and Works in Public Administration

Advanced analysis procedures of Public Procurement

Audit in Public Procurement and Standards

Bidding Code – Analysis and Evaluation of Proposals in Pre-Contractual Procedures

Code of Public Contracts

Combating Corruption, Good Practices and Ethics in Public Administration

Elaboration of Procedural Parts and analysis of Proposals

Ethics and Integrity in Public Management

Labor Code - Changes Introduced by the Decent Work Agenda and its Practical Application

Planning and Public Policy Development - Strategic Level

Procurement and Procurement

Procurement, Acquisition of Goods, Services and Works in Public Administration

Public Contracting

Public Procurement - The Direct Adjustment

Public Procurement Code - Procedures and Analysis

Public Procurement in Angola - Procurement and Contracting Processes in Public Investment Projects in Angola

RGPD- General Data Protection Regulation - For Non-Legal Experts

The Code of Administrative Procedure in Public Administration

The Evidential Form and Strength of Electronic Documents Prepared by Public administration

The New Public Procurement Code (CCP)

The Public Contracts Code in the Leaders' Perspective

The Public Private Partnerships (PPP) and the Management Contracts

The Public Private Partnerships (PPP) and the Management Contracts

The Public Procurement Code

The Public Tenders Code - ADs and AD

Purchases, Stocks and Logistics

International Market and Logistics

Customs Law and Management of Logistics Operations of the Supply Chain

Customs Practice

Customs Procedures in International Trade

Customs Rules and Procedures

Drawing Logistics Flow

How to Develop an Effective Export Plan

How to Negotiate Operations in the Global Scenario

Import / Export - Procedures and Documentation involved in Import and Export

Import / Export and INTRASTAT System

INCOTERMS and Transportation Procedures

Infrastructure and Fleet Management

Initiation to Forwarding Activity

Integrated Logistics Management

Internal Business Fleet Management "

International logistics

International Logistics - Import Regime

International Logistics and INTRASTAT System

Introduction to Logistics

Logistic KPI and its Impact on the Effectiveness of Organizations

Logistics Management and Customs Procedures

Logistics Negotiation

Logistics of Services

Management of Logistic Contracts

Negotiation and Management of Logistic Contracts

Procurement and Purchasing Management

Procurement Best Practices

Procurement in the Oil Industry

Services Logistics and Integrated Logistics Management

Systems Design and Logistics Flows

Technical and Economic Evaluation of Suppliers

The INTRASTAT System

The Management of Business Fleets

The Supply Chain

Transportation and International Insurance

Transportation Management

Warehouse Management

Advanced Negotiation - Techniques and Strategies: Influence and Persuasion

E- Procurement and Fulfilment - Good Practices

International Shopping

Introduction to Supply Chain Management

Legal aspects and the Legal Shopping

Management of Logistics Operations of supply Chain

Negotiation Techniques Purchasing

Operational Excellence in Supply Chain Management - Principles and Practices

Procurement According to World Bank Guidelines

Procurement and Warehouses

Procurement in accordance with African Development Bank guidelines

Procurement Techniques

Procurement, Negotiation and Contract Management

Procurement, Purchasing Management, Management and Evaluation of Suppliers and Application Incoterms 2020

Procurement, Purchasing Management, Management and Supplier Assessment and Contracts

Purchasing and Supply Management

Purchasing Management and Trading Techniques

Purchasing Management, Financial Purchasing Management and Supplier Assessment

Strategic Planning and International Negotiation

Strategic Procurement Management: Purchasing, Suppliers, and Contracts with a Focus on Digitalization and Compliance

Strategies and Negotiation Techniques for Buyers

The Head of Purchasing - Training Buyers Practice

The Information Technology ( TI's ) in supporting the Supply Chain Management

Improvement of Warehouse Personnel and Expeditions

Inventory Controller - Practical Training

Inventory Management - Methods and Best Practices

Logistics and Materials Management

Planning and Materials Management - How to optimize inventory management

Procurement Strategies and Stock/Warehouse Controller

The Warehouse Manager

Warehouse Management

Warehouse Management , Inventory and Logistics

Secretariat and Advisory

Events and Travel

Developing Management Skills for Professional Administrative Function

International relations

Manage and Treat documents and information Full Cycle

Planning and Corporate Travel Organization

Information Management, Documentation and Archive

Administrative Management of Personnel

Administrative Management- Define Objectives and Control ICT Results and Indicators

Archive and Document Management - Techniques and Best Practices

Computerize the Archive and Information Research Systems - Complete Cycle

Contracts of Provision of Services as Customer and Supplier, Leases and Public Procurement

Document Management, Archives and Correspondence

Document Organization and Digital Preservation

Dynamic Writing

Elaboration of Contracts

Electronic Archive Document Management

File Creation, Management and Practice - Special Secretariat

Information Security Management

Organização de Arquivos – Técnicas & Práticas

Secretariat of Direction and Analysis of Contracts

Write and express yourself concisely

Writing Clear and Structured Documents

Administrative Management - Define Objectives and Control Results and Indicators

Administrative Management with ICT support

Administrative Techniques and Practices

Board of Directors

Computerize Excel File and Information Research Systems

Executive Secretariat for Administration and Top Managers

Improvement in Secretariat Techniques and Protocol Rules

Planning, Monitoring and Evaluation for Executive Secretaries

Planning, Organization and Management of Meetings

Quality Fundamentals for Secretaries and Management Assistants

Secretariat of Administration and Legal Aspects of the Company

Secretariat of Excellence

Secretariat Techniques and Methods using Word, Excel and Outlook

Writing and Reporting Techniques

Environmental audits

Environmental Audits, Quality, and Health and Safety at Work 19011

Environmental Engineering I

Environmental legislation

Environmental Marketing, a tool to educate and sensitize

Environmental Waste Management

Formation of Auditors OHSAS 18001

HAZOP Methodology - Risk Matrix

Implementation of Environmental Management Systems - ISO 14001

Industrial Waste Management

Industrial Waste Management and Urban

Integrated audits QAS - Quality, Environment and Safety: according to EN ISO 19011

Interpretation of Standards 45001: 2018

ISO 14001 Environmental Management Systems

ISO 14001 Standards Interpretation

Methodologies of Risk Analysis

Methodology Audit ISO 14001: 2015 to ISO 19011: 2012

Strategic Environmental Assessment - Evaluation of policies, plans and programs

VDA standard 6.3

Waste Management

Audits of HACCP systems

Food Quality and Safety

Food Safety and Hygiene

HACCP and Food Safety

Implementation of Food Safety Management Systems - ISO 22000

Implementation of HACCP Systems (Advanced)

Implementation of HACCP Systems (Home)

Interpretation of ISO 22000 (HACCP)

A3 Troubleshooting

Amendments to Standard NP EN ISO 19011: 2018

Analysis, Implementation and Audit of Quality Management System - ISO 9001: 2015

Audit Behavioral Component

Audits and Risk Management Plans

Audits Management Systems

Audits of Quality Management Systems and Food Security

Control and inspection of shelves according to the requirements of standard EN 15635

Governance of the General Regulation of Data Protection

How to prepare the Company for ISO 9001 Special Services

Implementation of Quality Management Systems NP EN ISO 9001

Implementation Quality Management Systems ISO 9001:2015

Implementing an Integrated Management System

Integrated Management Systems

Integrated Management Systems QAS Quality, Environment and Safety:NP EN ISO 9001:2015,EN ISO 14001:2015 and OHSAS 18001 ISO 45001 Future

Integrated Quality Environment and Security Systems

Integrated Quality Environment and Security Systems (Advanced)

Integration of the Information System with the Quality System

Internal Audits of Energy Management Systems - ISO Standard 50001: 2012

Interpretation and Implementation of Integrated Management Systems (ISO 9001: 2015, ISO 14001: 2015 and ISO 45001: 2018)

Interpretation ISO 9001:2015

ISO 19011: 2018 - Guidelines for Management Systems Audits

ISO 9001 Lead Implementer

ISO 9001: 2015 - Quality Management Systems

ISO 9001:2015- PDCA Cycle and Risk Management

Kaizen Continuous Improvement Practice

Law Decree 52/2005 – Safety Check with Machines and Equipment

Management and Process Mapping

Management Systems - Quality Management, Management Systems, Conformity Assessment and Sustainability

Management Systems Audits - ISO 19011

Methodologies to Improve Quality

Mobilization for Quality

New Legal Obligations in Technical Management and Quality

OKR - Definition of Objectives and Key Results

PDCA Cycle and the 5 S

Preparing the Company for Quality Certification

Privacy and Data Protection

Process Customer Complaint Handling

Process Reengineering

PROJECT MANAGEMENT AND MANAGEMENT SYSTEMS

QAS Management Skills Quality Systems Environment Safety

QFD - Quality Function Development

Quality -Cycle Full audits

Quality Audits - ISO 19011: 2018

Quality Management audits

Quality Management in Public Services

Quality Management in the Financial Industry

Quality Management Logistics

Sensitization Health,Safety and Health at Work

SPC Statistical Process Control

Technical Troubleshooting

The Excellence Model-EFQM

the failure analysis methods, its Effects and Criticality

The ISO 26000 Standard - How to Implement

The ISO 9000 standards

The Quality Management System in Organizations

Total Quality Management and the Continuous Improvement Process

Validation of Methods Control and Quality Assurance

VDA Product Safety Representative (PSB-VW)

Design of Interna_PEI Emergency Plan

Environment, Safety, Hygiene and Health at Work

Fire Safety - Mozambican Legislation

Fire Safety in Buildings

Fire Safety- Angolan Legislation

General Plan of Evacuation

Health and Safety Audit methodologies at Work

Health and Safety audits

How to act in emergency situations

Implementation of Health and Safety at Work Management System - OHSAS 18001 (Advanced)

Implementation of Safety Management Systems and Health at Work - OHSAS 18001 (Initial)

Occupational Hazards and Prevention Measures for Construction

Performance SHT functions for Workers Designated

Risk Factors Management of Computerized Work Desk (GFRPTI

Risk Policies and Work Accidents

Safety and prevention techniques

Safety Management Systems, Hygiene and Health at Work

Safety Management, Hygiene and Health at Work - OHSAS 18001-NP 4397

Safety, Hygiene and Health in Construction

Administration and Database Management

Analysis and Identification of User Requirements

BABOK e Business Analytics User Console

BPM - Business Process Management

BPM - Business Process Management and Quality

Business Analytics Report Designer

Business Analytics User Console

Capability Maturity Model Integration (CMMI) -Introduction

Enterprise Architecture

Information Systems and Management

Information Systems and Management Upgrade

Intellectual Property and Contracts in the Technological Area

IT management requirements of a Company

IT Project Management with Microsoft Project

Linux Basic Administration

Multivariate Data Analysis (with SPSS application)

Pricing Strategy Management in Telecommunications Area

Red Hat System Administration I

Red Hat System Administration II

Requirements Management and Engineering

Requirements Management and Engineering

Software Requirements

Software Testing Methodologies

Univariate Data Analysis (with SPSS application)

Usability and UX Tests

Basic Course in Information Technology

CCNA - Routing & Switching

Cisco CCNAD- SIP (Routing & Switching)

Fiber Optic Data Communications for Physical Plant Environments

Introduction to networks and communications

Microsoft Windows Server 2008 Network Management

Systems Management and Networking in Linux

Telecommunications Management

Operating Systems

Administering Windows Server 2012

Adobe CS6 Professional

Automating Administration with Windows PowerShell

Front-End Development com HTML5 e CSS3

Hardware Technician

Information and Management Systems

Java - Getting Started

Java SE 8 - Complete Course

JBoss Application Administration I

Linux Operating Systems

MCSA Windows Server 2012

Microsoft 365 Endpoint Administrator

Microsoft Identity and Access Administrator

Ubuntu - Desktop and Applications

Windows Server 2019 Administration

Windows Vista - Advanced Use

Windows Vista - Getting Started

Programming and Database

Android Java Programming

Base de dados – Modelo Relacional e Linguagem SQL

Data Wharehouse

Database Administration - SQL Server

Instalação e Configuração de Routers e Suitches e Firewall

Installation and Windows Server 2012 Setup

Introduction to C # Object Oriented Programming (OOP)

Introduction to SQL and Database Concepts

Oracle Cloud Service

PL / SQL - Database Optimization

PL / SQL - Introduction

PL/SQL 12c: Advanced

Programming for iOS

Programming in C

Programming in HTML5 and CSS3

Programming logic

Python (inicial)

Python Web Programming - Complete Course

Web Platforms - update

Windows Systems Administration

Cisco Certified Network Associate

DataCenter Installation, Administration, and Virtualization with Windows Server 2016 and Vmware Features

Design Gráfico & AutoCAD

Information security - Technical solutions

Information Security and Cybersecurity Management

Information Security Management - IT Risk Management

Information Security Management - Technical Solutions

Information Security: IT Risk Management

Information Security: Technical Solutions

Installation, configuration and maintenance of Network Equipment

Installing and Configuring Windows Server

Intellectual Property and Technology Contracts

Introduction to Cybersecurity and Cyber Defense

IT Compliance and Information Security

IT Security Policies in accordance with GDPR

ITIL Foundation Certificate in IT Service Management

ITIL V3 Foundation

MicrosoftR WindowsR Security

MicroStrategy Developer Reporting Essentials

Network Security - Linux

Security in Computer Networks

Tourism and Hospitality

Hotels and Restaurants

Accommodation Management

Complaint Management in Hospitality

Financial Management in Hospitality

Food and Beverage Management - Food & Beverage (F & B) Mgt.

Hotel Management

Hotel Management and Operational Management

Implementation and Evaluation of HACCP System

Management and Catering Planning

Managing a Restaurant

Operational Management of Hotel Networks: Concepts and Best Practices

Operational management Restoration: Concepts and Best Practices

Reception and Attendance - Techniques and Good Practices

Restoration and Management Bussines

Yield & Revenue Management

Design and Tourist Programs Organization

Events Detailed programs of development

Organization and Event Management

Posture and Communication in Events

Relations with the International Community and the Promotion of the hotel unit Services

Sales Techniques for Tour Operators

Strategic and Commercial Management of Hotel Networks

Technical Animation Tourism

Tourism legislation

Trading and Sales Tourism Products and Services

Transport, Driving and Safety

Airport Security Management - Risk and Safety Management

Audit in Aeronautics

Aviation Document Fraud

Civil Aviation Management

Consumer Law in Aviation

Function Transport Cost Optimization

Incoterms and Transportation Procedures

Inspector / Auditor of Air Transport in the scope of Economic Regulation

Management and Route Optimization Road

Quality Management and Auditing of an Airport

Regulation of Civil Aviation

Statistics Applied to Air Transport

Writing and Reporting Techniques
Portugal

Customer Service
Portugal

Project Management
Portugal

Trade Finance
Portugal

Organização de Arquivos – Técnicas & Práticas
Portugal

Credit Analysis
Portugal

2026 - Training Catalog
Portugal

HACCP and Food Safety
Portugal

High Skills - Formação e Consultoria, LDA | Av. Conde Valbom nº6, 2 andar | 1050-068 Lisboa | Telefone: +351 217 931 365