HighSkills

Search: 

Train Active Listening to Communicate Successfully


 This course aims to equip participants with active listening skills to communicate effectively.
 
Specific objectives:
At the end of this course participants should be able to define communication and associated concepts, realize the importance of active listening and inherent techniques in order to use them for effective communication.


CONTENTS

 1. The communication process
• Definition;
• Types, Forms and Barriers;
• Reduce / eliminate the effect of obstacles in the Communication Process;
• Increase the capacity to communicate effectively;
• Use communication properly as a management tool.
 
2. Active listening
Conditioning;
• Psychoaffective and physiological factors;
• Skills and development tasks;
• Techniques for effective active listening;
• The questioning and reformulation.
 
3. Practical exercises.


Next date: consult us
Schedule:
Duration: 12 Horas
Investment: Consulte-nos
PRE-REGISTRATION FORM
Company
Name *
Country
Email *
Phone *
Course *
Message
Desejo receber a newsletter da Highskills 

Autoriza a High Skills a guardar os seus dados do formulário acima. 
*Required fields