This course aims to equip participants with the necessary knowledge and skills to be able to improve interpersonal, group and intra or inter-organizational communication and effectively manage the underlying relational aspects.

 

Specific objectives:

 

At the end of this course participants will know:

Define communication functions;

List and use the main communication facilitators;

Highlight the most significant aspects of the interpersonal relationship.

1. Communication;

2. Types and systems of communication;

3. Improve interpersonal communication;

4. Improve meeting / group communication;

5. Improve communication on the telephone;

6. Improve communication in presentations.
 

High Skills - Training and Consulting

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