Credit Management and Collection Techniques
General Objectives:
This course aims to optimize your Collection Management, for the sustainability of the treasury, and its accomplishment without resorting to the judicial route.
Specific Objectives:
At the end of this Course participants will know how to:
- Charge without losing customers;
- Identify the possible objections to payment and the most effective response arguments;
- Negotiate with different types of debtors and reach payment compromises;
- Detect the Warning Signs regarding possible debtors;
- Recognize the "constraints" to collection within the company;
- Interdepartmental Management for the effectiveness of collection.
CONTENTS
Module I - Optimizing your Collections Management, avoiding the Judicial Route
Module II - Types of Collection: Advantages and Disadvantages
Module III - Collections Prevention
Module IV - Collection Planning
Module V - Collection Enforcement
Module VI - Extrajudicial Credit Recovery
Module II - Types of Collection: Advantages and Disadvantages
Module III - Collections Prevention
Module IV - Collection Planning
Module V - Collection Enforcement
Module VI - Extrajudicial Credit Recovery
High Skills - Formação e Consultoria
Angola | Cabo- Verde | Moçambique | Portugal | S. Tomé e Princípe
