Currently, e-mail is one of the main communication tools in the business world, winning the preference and a prominent place in any Organization.

This course aims to communicate to the participants the principles and good practices applied to the professional writing of e-mails.

 

Specific objectives:

 

At the end of this course participants will know:

Write concise and clear emails in order to capture the reader's attention and get results;

Optimize your work time with emails by improving your writing process;

Reduce stress by gaining control of your inbox;

Build a professional image through the emails you send;

Avoid problems with common practices and procedures on the internet;

Identify the key issues before pressing the "send" button;

Learn how to avoid junk mail and spam.

2. Basics - Get started quickly;

3. The list of ideas and the 3's: Target, Audience and Area;

4. Go straight to the subject: Build strong lines of speech, openings and latches;

5. "Talk" to the reader;

6. Structure your message;

7. Maintain a professional tone by recognizing what is and is not appropriate in communications;

8. Direct your email to a professional style for you and your organization;

9. Manage attachments, email interruptions and unnecessary stoppages;

10. Exercises.

High Skills - Training and Consulting

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