Evaluation of Results, ROI and Training Effectiveness - Techniques, Methods and Instruments

General Objectives:
This Course aims to provide participants with the knowledge, methods, processes and instruments necessary for the Evaluation of Training in Companies and Organizations.

Specific Objectives:
At the end of this course, participants will be able to:
• Understand the importance of the Training Evaluation process;
• Identify the main elements of the professional training process;
• Determine the needs for professional training;
• Select and apply the most appropriate instruments to the different stages of professional training;
• Control training and create the indicators necessary for this control;
• Assess the impact of training.

CONTENTS

Module I - Preparation for the Evaluation of Vocational Training

• The reason for the evaluation;
• Expected repercussions;
• Definition of the objectives of the evaluation.

Module II - Professional Training Needs and their Identification

• Framework of needs;
• Types of needs;
• Expectations and results.

Module III - Professional Training Evaluation

• Types of evaluation:
• Subjectivity in the evaluation:
• Evaluation systems and methods
• Assessment tools: their construction and application

Module IV - Control of Vocational Training - Indicators

• Why control training;
• How to carry out the control;
• Indicators and their choice;
• Monitoring of indicators.

Module V - Evaluation of the Impact of Vocational Training

• Types of impact;
• Analysis of the impact;
• Data processing.