Balanced Scorecard - Performance Metrics Strategy to Action via Online Learning
General Objectives:
The Balanced Scorecard (BSC) is a systematized model that aims to simplify the strategic process, linking and bridging the gap between strategy, its implementation and its control at the operational level. The aim of this course is to equip participants with the knowledge and practice needed to use this methodology.
Specific General:
Specific General:
At the end of this course, participants will know how to:
- Understand and apply the Balanced Scorecard in their organizations;
- Identify the criteria to measure and control;
- Analyze and control the evolution of these criteria;
- Measure the effectiveness and performance of the strategy followed;
- Make the necessary adjustments and adaptations throughout its implementation.
CONTENTS
Module 0 - Presentation of the Platfom and Method of Use
Module I - Why the balanced scorecard (bsc)?
Module I - Why the balanced scorecard (bsc)?
- Evolution of measurement tools;
- Why do companies fail to execute their strategy?
- Who should implement the BSC?
- What does the BSC propose?
- Who are the authors?
Module II - Balanced Scorecard Model (BSC)
- Mission, Vision, Values and Strategic Vectors;
- Perspectives;
- Strategic objectives;
- Strategy map + Examples;
- Indicators;
- Initiatives, Actions and Budget;
- Link between the Corporate BSC and the Unit BSC;
- Understanding the BSC model.
Module III - Implementing the BSC
- Profile of the strategy team leader;
- Top-down / Down-top;
- Timetable;
- Follow-up - Flash Report;
- Tips;
- Identify the main constraints inherent in the BSC methodology;
- Practical advice for effective implementation.
Module IV - Reporting - stages, techniques and tools
- Reporting framework;
- Stages and information flows;
- Strategic Monitoring Reports;
- Using Excel;
- Analysis of a reporting model in Excel.
Module V - BSC technologies
- Existing BSC technologies
- Supplier selection process
- Getting to know the BSC technologies on the market.
- Relationships with BSC technology suppliers.
Module VI - Solving a practical case
High Skills - Formação e Consultoria
Angola | Cabo- Verde | Moçambique | Portugal | S. Tomé e Princípe
