Credit Management and Collection Techniques via Online Learning
General Objectives:
The aim of this course is to optimize your collection management, to ensure the sustainability of your treasury, and to ensure that it is carried out without resorting to the courts.
Specific Objectives
Specific Objectives
At the end of this course, participants will know how to
- Collect without losing customers;
- Identify possible objections to payment and the most effective response arguments;
- Negotiate with different types of debtors and reach payment compromises;
- Detect the warning signs of potential debtors;
- Recognize the "constraints" on collection within the company;
- Interdepartmental management for effective collection.
CONTENTS
Module 0 - Presentation of the Platform and Method of Use
Module I - Optimizing your Collection Management, avoiding the Judicial Route
Module II - Types of Recovery: Advantages and Disadvantages
Module III - Recovery Prevention
Module IV - Collection Planning
Module V - Collection Execution
Module VI - Out-of-Court Credit Recovery
Module VII - Pre-litigation Recovery
Module VIII - Contentious Recovery
High Skills - Formação e Consultoria
Angola | Cabo- Verde | Moçambique | Portugal | S. Tomé e Princípe
Angola | Cabo- Verde | Moçambique | Portugal | S. Tomé e Princípe
