Process Management and Mapping
General Objectives:
This Course aims to equip participants with the knowledge, skills and tools necessary for effective process management, including process mapping techniques, documentation of procedures and a value chain analysis to identify activities that add value and those that can be eliminated, all with the clear objective of achieving process improvement and consequently increasing the organization's performance within its operations.
Specific Objectives:
At the end of this course participants will know:
- Identify opportunity management improvement processes;
- Manage constraints to improve workflow and productivity;
- Make a more realistic schedule of the times to occupy in the processes;
- Understand the interconnection and importance of each of the processes in
- the operation as a whole;
- Identify the processes of: business evaluation;
CONTENTS
Module I - Critical Success Factors for Process Improvement Projects
Module II - Definition of the Process Concept
Module III - Process Improvement with Project Management Techniques
Module IV - Process mapping - the collection of data
Module VI - Implementation process - standard procedures
Module VII - Implementation Process - the Cultural and Human Aspects
Module VIII - The Importance of Metrics - the Role of Information in Process Management
Module IX - The Procurement Process
Module X - The Supplier Payments Process
Module IX - The Procurement Process
Module X - The Supplier Payments Process
High Skills - Formação e Consultoria
Angola | Cabo- Verde | Moçambique | Portugal | S. Tomé e Princípe
