Integration of the Information System with the Quality System
This course aims to endow trainees with the knowledge and practices needed to the utilization of integrated tools to an efficient Quality Management.
At the end of the course trainees will be able to:
- Use tools of the integrated systems;
- Know the Quality indicators;
- Apply the suitable methodologies.
CONTENTS
Module I – What are Information systems: Basic concepts and life cycle
Module II – The evolution of Information Systems
Module III - Classification of the Information Systems: SIT, SIG and SAD
Module IV – The concept of Data Warehouse
Module V – The decision making
Module VI – Methods and processes of organizational change
Module VII – Knowledge Management
Module VIII – The Organizational culture and climate
Module IX – Technology of Information and Systems
Module X – Ethics in the context of Technology and Systems
Module XI – Prevention and information protection: BS7799
Module XII – The Quality in Normalization optics
Module XIII – Portuguese system in Quality
Module XIV – ISO 9000 Standard: Introduction to ISO 9001:2015
Module XV – Reasons to implement the ISO 9001
Module XVI – Motivation to Quality
Module XVII – Principles of Quality Management
Module XVIII – Implementation of a Quality Management System
Module XIX – The Quality in the center of organizational strategies
Module XX – Responding to New Technologies: A Paper-free System
High Skills - Formação e Consultoria
Angola | Cabo- Verde | Moçambique | Portugal | S. Tomé e Princípe
