How to Develop and Use Your Emotional Intelligence
This course aims to equip participants with the knowledge and tools that improve their self-awareness and empower their emotions to create more productive professional and personal relationships through Emotional Intelligence (IE). Understanding and improving the link between emotions and actions is crucial to business and personal success.
Specific objectives:
At the end of this course participants will know:
• What is Emotional Intelligence (IE);
• Characteristics of the emotionally intelligent person;
• Recognize the impact that Emotional Intelligence has on your professional and career development;
• Assess their own competencies in terms of EI;
• Increase self-awareness and develop a clear understanding of your strengths and weaknesses through emotional intelligence;
• Improve their sensitivity to corporate culture and respond appropriately to the work environment;
• What are the main emotional competencies;
• Effective management of emotions;
• Meet the emotional needs of others;
• Create an action plan for self-development based on EI.
CONTENTS
1. Introduction to emotional intelligence (ie,
2. Identify the emotions
3. Understanding Emotions
4. Empowering Emotions for Better Results
5. Emotional management
6. Emotional intelligence in practice
7. Question & Answer Session.
High Skills - Training and Consulting
Angola | Cape Verde | Mozambique | Portugal | São Tomé and Principe
