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Training Catalog 2019

Training Catalog_2019

Public Administration

Behavioural

Strategy and Communication Policy in Public Administration

Quality Management and Innovation in Public Services

Management Skills

Conflict management

Emotional intelligence

Quality in Public Service

Management and Social Responsibility Systems

Leadership and Management Teams - Technical Coordinators

Working Technical Team - Advanced

Working Technical Team - Base

Leadership and Management Teams - Top Managers and Intermediate

Public Hiring and Standards

The legitimacy in access to clinical information - Data Protection - Clinical

Advanced analysis procedures of Public Procurement

Legitimacy in access to clinical information - Data Protection - Non-Clinical

Acquisition of Goods, Services and Works in Public Administration

The Public Private Partnerships (PPP) and the Management Contracts

Auditing in Public Procurement and Standards

Public Audit

Public Procurement Code - Procedures and Analysis

Public Procurement - The Direct Adjustment

Quality Costs

Purchase Efficiency and Available Instruments

Elaboration of Procedural Parts and analysis of Proposals

Quality tools

Practical Training for Internal Auditors - ISO 9001-2015

Quality Management in Public Administration

Implement Integrated Management Systems

New general regulation for the protection of personal data

The Public Procurement Code

The Public Contracts Code in the Leaders' Perspective

Planning and Public Policy Development - Strategic Level

Procurement, Acquisition of Goods, Services and Works in Public Administration

Knowledge Management

Evaluation and Design of Public Politics

Statistics applied to Public Administration and to the Business Sctor of the State

Libraries Management and Documentation Centers

Management of Libraries and Documentation Centers

Knowledge Management in Companies

Document Management – Advanced

Document Management – Basic

Public Management and Administration

Management and Integrated Public Administration

File Management and Organization - Advanced

Management and Organization of Files - Base

Public administration

Implementation of a system of General Regime of Data Protection

Introduction to Public-Private Partnerships

Master in Senior Management for Public Administrators and Managers

The Role of the State in the face of Globalization

Socioeconomic Planning in Public Administration

Public Policies for the Promotion of Competition: The role of Regulatory Institutions and Policies

Principles of Public Economy

Comparative Public Administration Systems

Transnational Civil Society - Public Administration

Project Management and Evaluation Objectives

Balanced Scorecard

Benchmarking

Project Management (Microsoft Project)

Management of Innovation Projects

Project Management for Technical Assistants and Operational Assistants

Management by Objectives

Process Reengineering

Innovation and Marketing in Public Services

Innovation and Administrative Modernization

Lean Management - Public Services Operational Efficiency

Process Reengineering

Information Systems for Management for Public Administration

E-Government - The New Technologies in the Dematerialisation of Processes

Management of Processes and Implementation of Indicators

Formulation of Public Policies: from its design to its implementation

Process management

Change management

Governance and Innovation: The Public Administration of the Future

Budget and Financial Management

Analysis of the Performance of Public Finance Management

Audit, Internal Control and Business Risk Analysis in Administration Publish

Financial audit

Public Accounting

Public Accounting and Budget Planning and Management

Taxation

Integrated Treasury Management

Indicators of Management and Evaluation of Results in POCP-ED

Budget Planning and Management - Budget Preparation, Monitoring and Control

Securitization of Public Debt

HRM - Human Resource Management

Assessing the Impact of Training on Organizational Strategy

Administrative Management of Civil Service Personnel

Administrative Management of Human Resources in Public Administration

Human Resources Management in Public Administration

Human Resources Management in the PA and the Application of Standard NP 4427: 2008

Management and Development of Human Resources in Public Administration

Requalification and Functional Mobility

Banking

The Compliance Function in Commercial Banking

The Function of Procurement in the Banking Sector - Good Practices

The importance of adequate commercial coordination in Banking

Account opening

Credit analysis

Analysis and Management of Credit Risk

Shares Technical Analysis

Technical analysis of stock exchange data

Juridical and Legal Aspects - Stock Exchange

Bank Audit - Principles, Methods and Best Practice

Banking, Credit & Risk - Full Cycle

Private Banking - Principles and Best Practices

Bank Assurance/Assurfinance

Money Laundering

Check Books – Rules and Procedures

Cycle Commercial Banking and Risk

Banking Compliance - The importance and Critical Aspects

Compliance and Banking Supervision

Compliance in Commercial Banking

Banking accounting

Corporate Finance

Documentary credit

Crédito Documentário Irrevogável

Internal Audit Banking Course

Financial Derivatives

Development, management and sale of products and services in Commercial Banking

Banking Law and Business Societies

Fundamental Law and Banking Rules

Bank Fraud

Empresarias fraud

Fundamentals of General Banking Products and Operations

Investment funds

Financial guarantees

Customer portfolio management

Management of Bank Assets

Management of bank assets

Markets and Financial Products

Bank Complaints Management

Banking Risk Management and Business Fraud - Banking Industry

Management of Credit and Risk - Special Banking

Financial Markets

Risk Bank management

Methodology Reengineering and Business Processes in Banking

Process Management and Mapping - Optimization of Banking Operations

Governance,Risk and Compliance English

Management and Process Mapping for Analysis and Optimization of Banking

IAS / IFRS - Application of the Financial Statements

Financial Derivatives in trading

Financial Management and Financial Markets

Capital Market and Stock Exchange

Trading on the Stock Exchange - Day Trading

Capital Markets

IFRS Standards 9

Management, Concession and Recovery

Organization of the Market Rooms

Capital Markets and Stock Exchange (BODIVA)

Organization and Methods of Work - Methodology of Business and Process Reengineering in Banking

Credit Recovery - Asset Management

Business and process reengineering in Banking

Banking Secrecy

Banking Secrecy and Information Security

INTERNAL CONTROL SYSTEM AND BANKING RISK MANAGEMENT

Behavioral Banking Supervision

Trade Finance

Purchases, Stocks and Logistics

International Market and Logistics

Authorized Economic Operator AEO - How to streamline Customs procedures

The Supply Chain

Import / Export - Procedures and Documentation involved in Import and Export

Infrastructure and Fleet Management

The Supply Chain Management and Optimization

Logistics Systems

The Management of Business Fleets

Procurement and Purchasing Management

Procurement and Logistics

Organizations and Logistics

Customer Service - Logistics

Supplier Performance Evaluation - Metrics, Certification and Quality

Technical and Economic Evaluation of Suppliers - Selection and Qualification

How to Develop an Effective Export Plan

How to Negotiate Operations in the Global Scenario

Practical Course on International Negotiation

Systems Design and Logistics Flows

Directorate of International Trade

Customs Law and Management of logistics operations of the

Urban Physical Distribution - Best Practices

Integrated Logistics Management

Warehouse Management

Purchasing and Procurement Management

Management of Logistic Contracts

Transportation Management

Import / Export and INTRASTAT System

INCOTERMS and Transportation Procedures

Initiation to Forwarding Activity

Introduction to Logistics

Logistics as Value Creator

Cold Logistics

Logistics of Services

Services Logistics and Integrated Logistics Management

Logistics and Budget Management

International logistics

International Logistics - Import Regime

Negotiation and Management of Logistic Contracts

Logistics Negotiation

The INTRASTAT System

Customs Practices - Initial

Procurement: Best Practices

Transportation and International Insurance

International Logistics and INTRASTAT System

How to Make Outsourcing of Logistics Services

Drawing Logistics Flow

Purchases

The Information Technology ( TI's ) in supporting the Supply Chain Management

Legal aspects and the Legal Shopping

International Shopping

E- Procurement and Fulfilment - Good Practices

Procurement Strategies

Strategies and Negotiation Techniques for Buyers

Operational Excellence in Supply Chain Management - Principles and Practices

Purchasing and Supply Management

Procurement & Supply - Full Cycle

Purchasing Management and Trading Techniques

Management of logistics operations of supply Chain

Introduction to Supply Chain Management

Shopping Marketing - Strategies and Tactics

The Head of Purchasing - Training Buyers Practice

Organization and Procurement Management

Strategic Planning and International Negotiation

Procurement, Purchasing Management, Management and Evaluation of Suppliers and Contracts

Stocks

Improvement of Warehouse Personnel and Expeditions

Inventory Controller - Practical Training

Warehouse Management

Warehouse Management , Inventory and Logistics

Inventory Management - Methods and Best Practices

Stocks and Logistics Management

The Warehouse Manager

Planning and Materials Management - How to optimize inventory management

Engineering & Construction

Lifting Means - Practical Component

RAMS - Realiability, Availability, Maintainbility and Safety

Diagnostic Techniques for Generators and Machines

Management and Maintenance of Buildings and Infrastructures

Project Management and Construction Inspection

Planning and Management (Technical and Financial) of Contracts

System of Control of Public Works Contracts

The New Building Energy Certification System (RCCTE)

Reading and Interpretation of Design in Civil Construction

RCCTE designer

Fire safety

General Regulation of Waters and Sanitation

Contract Management

Introduction to Surveying - Techniques and Best Practices

Mounting and Dismantling of Tubular Scaffolds

Confined Space Works

Construction and Demolition Waste

TIG Welding

Polyethylene Welder for Water Distribution Networks

Safety and Hygiene in the Construction Sector

Vertical / Horizontal Signaling and Safety Equipment

The Public Private Partnerships (PPP) and the Construction Contracts

Indoor Air Quality of Service Buildings

Plans for Prevention and Management of Construction and Demolition Waste

Budget and Cost of Construction Calculation

Training Planning - Hydraulic and Bituminous Binder Concretes

Electro-hydraulic

Office Management

Parts Management

Hydraulics and their Equipment

Hydraulics I - Basic Concepts

Technical Drawing Interpretation - Introduction to Reading and Interpretation

Industrial Equipment Maintenance

Workshop on the Elaboration of the National Facilitation Program

Audit in Aeronautics

Automation Robotics

Automation, Control and Programming

AVAC - Cooling, Ventilation, Cooling

Aviation Law

Consumer Law in Aviation

Energy Efficiency, Communication and Awareness

Renewable Energies - Solar Panels

Reliability / PFMEA (Process Failure Modes & Effects Analysis)

Aviation Document Fraud

Airport Security Management - Risk and Safety Management

Civil Aviation Management

Construction Management - Planning, Control, Quality and Safety

Process Management - Maintenance Area

Hydraulic and Electrovalves

Inspector/Auditor - Airport Security

Reading and Interpretation of Design in Civil Construction

Means of transport

Equipment Planning and Maintenance (Cranes and Caterpillar)

Pneumatics - Systems and Equipment

Eco-efficient Program - Use of the Natural Water Resource

Regulation of Civil Aviation

Fire Safety - Angolan Legislation

Symbology, Geometric and Dimensional Tolerances

Load Conditioning

Electromechanical Industrial Maintenance Technician

Work at Height

Industrial Instrumentation Technician

Average Voltage

Airport Security Management - Risk and Safety Management

Project Management & MS Projet - Planning and Control of Works

Project Management & MS Projet and the FIDIC Contracts - Standards and Procedures in the Construction Sector

Industrial Management - Technical and Financial Component

Introduction to Mechatronics

Mechanical Engineering

Organization and Control of Production of Metal-Mechanical Manufacturing

Safety in Scaffold Mounting and Disassembly

Safety for high performers (Basic course)

Crushing and Good Practices

Finance , Accounting and Tax

Finances

Banking operations and Negotiation - Legal and Financial Aspects

Financial Modeling and Forecasting

Development and Economic and Financial Investment

Financial Business Analysis

Management and Financial Evaluation of Projects

Six Sigma Green Belt

The accounting and presentation of tangible and intangible fixed assets

Factoring Rules and Regulations

Analysis, Financial Planning and Control Business - Full Cycle and Financial area Practical

Accounting and Financial Audit

Audit and Internal Control

Financial audit

Financial audit the Balance

Balanced Scorecard - Performance Metrics Strategy to Action

CFO Chief Financial Officer

Accounting for Accounts Consolidation

Set Goals and Track Results and Indicators Special Administrative Management

Advanced Accounting Program

Fraud and System of Internal Accounting Control

Tax Risk Management

Operational Risk Management Structure, Process and Evaluation

Financial Statements Projection Forecast in Excel

Financing Tools for Business

Developing Management Skills for Managers Direct and Intermediate

Financial restructurings

Strategic planning Financial

Evaluation companies

Technical Cost Reduction

Mergers and Acquisitions - Integration of Operations and Consolidated Accounts

Internal Audit Process Mapping and Controls

Financial Risk Management

Financial function of alignment with the Strategy Company

Development and Investment Project Analysis

Budget forecasts and Cash Flow Management

Contract Management - Design and Monitoring

Financial Reporting - How to make it a useful tool and desired

Design of Management Control Systems

Strategies and Techniques for Advanced Controllers

Account Consolidation

Compliance - General concepts and Audit

Fund Management

Planning and Financial Management

Planning and Cost Control

Budget Planning and Management - Preparation, Preparation, Monitoring and Budget Control

Integrated Costs and Budgets

Management for Controllers

Factoring and Electronic Signature

Administrative and Financial Management for Non-Financial Professional

Investment Project Analysis

Tableau de Board - How to Develop and Maintain a Table of Management Indicators

Cape Verde´s Public Accounting Standards - Current Operations, Closing and Accountability

Fundamentals of Finance and Accounting for Administrative Professionals

Fixed Assets and Property Taxation

Advanced Techniques Control and Cost Management

Advanced Finance for Non-Financial Managers

Management of debt of loans

Planning, Budget Management and Reporting

Credit Management and Collection Techniques

Preparation and Analysis of Balance Sheet and Income Statement

Financial Fraud Investigation Techniques

Business Risk Analysis Financial and Institutional Image

Rolling Forecast Dynamic Goal Setting

Conceptual and Financial Project Management Conference

Balance Sheet Analysis and Budgeting

Audit and Internal Control and Business Risk Analysis - Financial and Institutional Image

Calculation and analysis of financial indicators - practical

Feasibility Study of Projects

Investment Funds - Profitability and Risk

Asset Management and Maintenance Management

Governance, Risk and Compliance

Microfinance

Advanced Notions for Budgetary Management

Reporting based on Excel

Taxation of Heritage and Budgetary Planning

Executive Management - Top Management

Credit Management and Collection Techniques

Accounts consolidation in accordance with IAS-IFRS standards and new guidelines CNS

Analytical accounting

Customers Accounting

Suppliers accounting

Accounting and Taxation of Angola

Cape Verde Accounting and Taxation

Accounting and Taxation of business groups

Accounting and Taxation Moçambicana

Portuguese Accounting and Taxation

Accounting and Taxation São Tomense with application of Excel tool

General contability

General Accounting I

General Accounting II

Credit Management

The Closing Annual Accounts - Statement Model 22, Annexes and Report

Treasury Management

Fixed Assets and Property Taxation

Introduction to Finance and Accounting for Professionals Administrative Function

Reading and analysis of accounting and financial statements of the company

NIC – Normas Contabilísticas Internacionais (US&UK, GAAP, IASC)

Guide the Company for Creation Value: ECA, CTF and other Financial Performance indicators

Salary processing

Advanced Accounting Program

Salaries of Personnel and Pension Funds

TCO Total Cost of Ownership - The reality of the Unseen Costs

Tax

Optimization of tax results

Notes to the annual accounts and tax file

The first application of IAS - IFRS

The first application of IAS / IFRS commercial companies

Audit accounting and financial

Money Laundering

IRC Special Cases

Accounts consolidation in accordance with the standards IAS_IFRS

Tax litigation

FIDIC contracts Standards and Procedures in the Construction Sector

Due Diligenses-Principles and Best Practices

Taxation and Tax Audit

International Taxation - Principles and Mechanisms

integrated training in Accounting Finance and Taxation

Fiscal management

Management Transfer Pricing Integrated and Overheads

IAS IFRS Application of the Financial Statements of Insurance Companies

Tax Offences

Fundamental Understanding Taxation

Understanding Tax Planning

New VAT Regime and its Implementation in São Tomé and Príncipe

New VAT Regime in Angola

Advanced Taxation Program

VAT system in transmissions Intra Community RITI

Relationship between the Tax Office and the Taxpayer

Financial Risk Management

Project Management

Project Leadership: Projects that Work Through People

Quality in Project Management

Project Management and Construction Supervision

Financial Analysis of Projects

Manage Dynamic Project: Tools and Techniques Real

Management Project Team - The Human Side of GP

Management Information and Documentation

Quality Management in Software Projects

Project Team Management: Handle Effectively with the Human Aspect of Project Management

Project Management & Microsoft Project - Intermediate

Project Management (PMBoK standard) & Microsoft Project

Project Management with Microsoft Project

Project Management

Data Warehouse Project Management

Software Project Management - Techniques and Methodologies

Project Management Professionals p - Techniques, Tools and Methodologies

Software Testing Management - Techniques and Methodologies

Risk Management Project

Gestão Estratégica de Projetos

Computer Project Manager

Introduction to Project Management

Project Management Office (PMO) - Implementation and Management

Microsoft Project Central Server - Implementation and Support for Multiple Project Management

Microsoft Project in Professional Project Management Support

Software Metrics & Function Point Analysis: The Metrics in Software Project Development

Advanced Project Management Techniques

Negotiation Techniques for Project Managers

Human Resource Management

Planning and Training Management

Strategic Alignment Function Training with the Organization's Business Objectives

Audit Training

Evaluation of results , ROI and Effectiveness Training

How to Optimize the Education Budget

Design and Vocational Training Plan Organization - Preparation, Monitoring and Control

Diagnosis and Survey of Training Needs

Strategies and Techniques Advanced Training

Training Management

Effective Management and Control of the Training Plan with the use of Excel tool

Technical and Behavioral Management of the Training Plan and Optimization of IT Solutions in Human Resource Management

Key Performance Indicators – KPI

The Entity Certification System for Training

HR Management , Processes, Techniques and Methodologies HR

New host Employees - Special Managers Direct

Analysis and Function Description - Approaches, Techniques and Methodologies

Test application Projective in Selection Process

Assessment Center - Creation and Implementation

Audit of Human Resources

Performance Evaluation and Systems retributive

Evaluation and Metrics Applied to Human Resources

Balanced Scorecard applied to the Human Resources Function

Certification Administrative Human Resource Management

Design and Manage Internal Communication Plan

Creation and Management of a Compensation and Benefits System

Diagnosis and Survey of Training Needs-Training Planning and Budget Management

Enneagram - Self Knowledge and Personal Development in Business Context

Excel Applied to Human Resources-Office

Excellence and Quality of Service to Internal and External Customers

Managing People and Expectations - Strategies and Trends

Managing People in International and Multicultural Contexts

Individual Performance Management - Minimize Stress and Maximize Results

Career Management based on Management Skills

Career Management and Mobility

Competency Management - Models and Systems

Excellence and Quality of Service to Internal and External Customers

Managing People and Expectations - Strategies and Trends

Managing People in International and Multicultural contexts

Management of Performance and Competencies

Individual Performance Management - Minimize Stress and Maximize Results

Career Management based on Management Skills

Strategic Management, Development and Training of Human Resources

Competency Management - Models and Systems

Services Outsourcing Management

The interview method Competency Assessment

Planning and Management of Organizational Change - People and Processes

Planning and budgeting in the HR area with Excel

Recruiting through Social Networks

Recruiting, Interviewing, Selecting and Welcome New Employees

HR's Information Systems and Strategic Management Indicators

Computer Solutions in Human Resources Management

Technical Interviews Professionals

Rorschach test in the Selection Process

Use of psychological tests in HR management

Administrative and Legislative of R.H.

The Employment Contract Termination

Work duration, vacation, delays and faults

Absenteeism Laboral

Work Accidents - Legal System at Work

Administration of Personnel - Management of Renumerations, Benefits and Pension Funds

Administration and Administrative Management of Human Resources with Excel

Changes in Labor Legislation and Contracts

Audit of Human Resources and Social Security

Labour disputes - Prevention and Management

Foreign Hiring

Work contracts for an indefinite period and the term

Control, Delegate and Evaluate Effectively

Angolan Labor Law

Employment Law Non Jurists

Human Resources Management and Labor Taxation

Remuneration and Benefits Management

Reward System and Benefits Management

Mozambican Taxation Legislation

Legislação Fiscal de RH Angolana

Legislação Fiscal de RH Cabo Verdiana

Labor Law, Contracts and Mozambican Prosecutor

The Company Social Activity Report

The Contributory Social Security Code

The Labor Code and Salary Processing with Excel

Prepare and analyze the Social and Personnel Statistics

Prevention and Safety: Identification, Analysis and Risk Assessment

Contractual and tax procedures in the Human Resources area

Salary processing

Salary Processing with Excel

Indicators and Control HRs

Rules of Procedure

Salaries of Personnel and Pension Funds

Angolan Labor System - Labor Litigation

Information Systems and Strategic HR Management Indicators, Job Truancy and Human Resources Audit

Management and Culture in Organizations

Personal Skills in Organizations

The Importance of Nonverbal Communication - Body Expression and Voice Techniques

Managing Chaos - Configuring Priorities and Deciding Under Pressure

How to Be a Positive Idiot in Organizations - Applying Personal Marketing Techniques

Coaching: A Strategic Tool for Successful Leadership

Assertiveness - How to Improve Labor Relations through assertiveness

Transactional Analysis to Enhance and Develop Interpersonal Relations

Interpersonal Excellence - Processes, methodologies and Behaviors

Leadership and Motivation in Times of Crisis

Leadership and Team Management and Work Organization and Time Management

Seek Excellence in Customer Service and Value the Company's Image

Leadership and Team Management

Interpersonal communication - Approaches and Techniques for Improving Labour Relations

How to Develop and Use Your Emotional Intelligence

How to develop Charisma, Influence and Personal Impact on the Organization

Developing personal impact by NLP (Neuro-Linguistic Programming)

Development Interpersonal Skills for Managers and Leaders

Strategies and Trading Techniques

Conflict Management and Resolution

Stress and Pressure Management

Time Management - Special Managers

Time Management and Priorities

Leading and Managing with Emotional Intelligence

PNL applied to coaching

Results Orientation

Business and Social Protocol - Etiquette and Good Table Manners

Promote Self-Esteem and Improving Labor Relations

Skills and Advanced Trading Techniques

Positive Psychology for Burnout Prevention

Personal Development: how to develop Charism, Influence and Personal Impact in the Organization

Interpersonal Excellence - Processes, Methodologies and Behaviors

Team Management

Priority Management

Conflict Management and Resolution

Decision Making Processes

Institutional Protocol and Public Relations

Team Building

Comunication

Communication Workshop - Train the Practical Aspects of Communication

Communicate Effectively in Stressful Situations or Difficult Publics

Dealing with and Managing Difficult People

Communicate Assertively and Manage Conflicts

Train Active Listening to Communicate Successfully

How to Improve Human Relations in the Company

Customer Service

Presentations in Public - Contents and Communications

Improve Oral and Written Communication

Institutional Communication and Press Office

Institutional Protocol, Public Relations and Corporate Travel Organization

Communication and Argumentation Techniques

Customer Service

Presentation Skills

The Technical Data Of Writing - How To Improve Technical Documentation Of Writing

Knowing Listen and Write- The Active Listening and Writing Techniques as a basis for good communication

Group Presentations with Maximum Impact - Planning, Coordination and Presentation Techniques

Speaking and Presentations Commercial -Principles and Techniques

Improve Written Communication

Improving Written Communication and Grammar Review

PowerPoint - Principles, Rules and Good Practices

Strengthening Writing Skills for Professional Administrative Function

Gramatical Review - Letters, fax, mails and professional reports

Knowing Storytelling Presentations and Exposições- The Secret of Great Communicators

Presentation Skills - Prepare , build and present an Exhibition

Professional Techniques for Public Speaking

Business Writing and Reporting Workshop

Strategic Skills

How to Achieve Results Without Formal Authority

The Art of Conversation - Developing Conversation Skills

Communication Techniques and Good Practices

Writing Skills

Writing Emails Professional - Principles and Best Practices

Creative writing

Strengthening Writing Skills for Professional Administrative Function

New orthographic agreement

Strengthening Writing Skills for Administrative Professionals - Full Cycle

Marketing and Sales

Marketing

Finance Applied to Business Management and Marketing

Planning, Organisation and Event Management

Strategic Marketing and Planning

Digital Communication Plan

SPSS - Statistical Package for Social Sciences

How to Develop Marketing Campaigns Get Client Permissions

benchmarking

Technical Management, Communication and Leadership

International Marketing - The Best Techniques in the International Market

Marketing for Mobility (Mobile Marketing)

Brand Management (Brand Management) - Create, Maintain and Manage Successful Brands

Marketing- Mix: Distribution Strategies

Marketing- Mix: Price Strategies

Excellence in Customer Service and the Company Image Enhancement

Psychology of Consumption and Consumer Behavior

Finance Applied to Business Management and Marketing

Brand Strategy - Branding Strategy

Marketing- Mix: Product Strategies

Marketing Non Marketeers

Search Engine Optimization (SEO)

Marketing management

Category Management- Management Partnerships between Producers and Distributors

Search Engine Optimization (SEO) - Advanced

Marketing for Large Account Management

telephone marketing

Identifying and Integrating Customer Needs: The Market Evolution and Competition

Media Training

Developing the Company Promotional Plan

Techniques of Advertising Communication

Using the concept of value for Designing an Effective Marketing Strategy

Marketing Research - Collection and processing of data for decision-making

How to Measure and Maximize ROI (Return of Investment) of marketing actions

Techniques for New Product Launch

Telephone and Telemarketing

Marketing- Mix: Price Strategies

Database Marketing

LINKEDIN APPLIED TO MARKETING

International marketing

Marketing- Mix: Product Strategies

DataBase Marketing - Effective Implementation and Exploration

Marketing diagnosis - Improve the Efficiency of Marketing Function

Trade Marketing

Portfolio Management

Internal Marketing - The Power of Internal Marketing

The Product and Quality

Brand Management (Brand Management) - Create, Maintain and Manage Successful Brands

Marketing- Mix Communication Strategies

Product Management

Google AdWords

Digital marketing

Marketing- Mix: Distribution Strategies

Strategic Marketing for Industry

Introduction to Marketing

Sales

Sale of Intelligent Solutions : Develop and Sell a Value Proposition

Service with Quality

Service and Customer Satisfaction

Complaints Management

Service and Sales to Counter - Special Shops

Complex and Technical Sales Management

Telephone service - How Customer Conquer

Protocol in the Event organization and International Meetings

Strategic alignment between Marketing and Sales

Coaching and Sales and Sellers of Team Motivation

Public Service - Techniques and Postures Appropriate

Multichannel marketing - Distance Selling, call-centers, Direct Marketing, Webmarketing

How to Get Customers in International Markets

Sales Management I - Supervision of Sales Teams

ROI Evaluation of Strategic Alliances and Partnerships

Developing Effective Relationships, Production and Durable with Customers

Leadership, Organization and Head of Commercial Teams

Management Pricing

Sell Abroad - Traders Training and International Trade

How to Improve Performance in Sales

Consultative Sales - Sell solutions , not just products

Marking and Conduct Effective Business Meetings

How to Resist Pressure Rates - Know negotiate and defend their margins

Sales Management II - Planning, Organisation and Sales Management

How to Sell Reseller and Distribution

Actively selling by phone ( Telesales )

Closing Sale - Methods and Techniques

Team Building - Leadership, Animate and Manage Teams Commercial

Credit Control and Collection Customer the Commercial Area

Visit Customer - Preparation , Posture and Image

The Vale your product service to your client?

CALL CENTERS AND TELEPHONE SALES

Creativity and Innovation in Sales

Management Relationship with Key-CRM Customers

Commercial Statements - Principles and Techniques

Change Management: Speed and Innovation

Follow-up Commercial - effectively manage the contact with Customers

Global Point of Sales Management

Developing Management Skills for Professional Administrative Function

Effective Techniques Collection

International Account Management

How to Sell Difficult Customers

Accounts Strategic Management

Commercial Direction and Management of Sales Force

Competitive intelligence

Methods and Techniques of Loyalty and Customer Retention

Customer Value Management - Know the Importance and Value of Each Client for Business

Process Improvement for Customer Service Improvement

Management and Optimization of Distribution Channels - How to make them a source of capital gains real

Sale of Intelligent Solutions : Commercial Awareness

Training Sales Leaders and Coordinators

Methods and Techniques for Prospecting - How to Gain New Customers

Sale of Intelligent Solutions : Develop and Sell a Value Proposition

Identification and Competition Analysis

Sales Force Management

Sales Trading (commercial and financial part) and drafting contracts

Merchandising and Promotion Products - Principles, Methods and Techniques of Merchandising

New Technologies Applied to Business Management and Marketing

Commercial Trading: Strategies and Tactics

Telemarketing and sales support

Objections on Sale - How to get around them with Competitive Arguments

Commercial Training Non Commercial Professionals

Telephone service - How to win the customer

The techniques of NLP (Neuro-Linguistic Programming) - Applied to Sales and Trading

Recruit, select and integrate Sales Professionals

Retail Management - Management, Promotion and Motivation of Network / Distribution Channel

Office

Access 2003, 2007, XP, 2010 (Português, Inglês)

Excel 2003, 2007, XP, 2010 (Português, Inglês)

Word 2003, 2007, XP, 2010 (Português, Inglês)

Word Initiation

Word Intermediate

Word Advanced

PowerPoint 2003, 2007, XP, 2010 (Português, Inglês)

PowerPoint Introduction

PowerPoint Advanced

Internet and Outlook

Outlook - Management at Integra Tool (e- mails, Calendar , Tasks, Events )

Internet Explorer & Outlook - Pratica Navigation and E-mail

EN - Microsoft Groove 2007

Oulook aplied to Sales

Office Cycles

Word + Excel Introduction

Word + Excel + PowerPoint Introduction

Word + Excel + Access Introduction

Word + Excel Advanced

Word + Excel + PowerPoint Advanced

Word + Excel + Access Advanced

Office Applied

Architecture and Database Implementation with Access

MS Office for Secretariat and Advisory

Managing Projects with Project

Productivity and Effectiveness Personnel Outlook

Word applied to Sales

Advanced Word to Executive Secretary

Excel Applied to Accounting

Descriptive Statistics Applied to Excel

Excel Applied to Financial Analysis - Investment Project Evaluation

Excel applied to Sales Management

Excel applied to the Financial Management

Excel Applied to Business - Dashboards

Advanced Excel Applied to Management

Excel in Pharmaceutical Area

Excel applied to Stock management

Merge with Excel, Word and Outlook

Diving Macros with VBA in Excel

Business solutions with Excel and Access

Excel for Human Resources

Excel for Fleet Management

Word applied to Secretary

Design

Publisher - Operation

Ilustration, edition, post-production of image/video

3D Studio Max-Initial

Adobe Photoshop Advanced

Flash Actionscript 3

Standards

Quality

Audits Management Systems

Quality tools

Mobilization for Quality

The Total Quality Management and Continuous Improvement Process

Integrated Management Systems QAS Quality, Environment and Safety:NP EN ISO 9001:2015,EN ISO 14001:2015 and OHSAS 18001 ISO 45001 Future

Implementation Quality Management Systems ISO 9001:2015

Develop Quality Behavior in the Customer Service

Audits of Quality Management Systems and Food Security

Quality Audits

Quality -Cycle Full audits

Audit Behavioral Component

Implementing an Integrated Management System

Quality-Laboratories audits

Quality Management and Continuous Improvement Process

ISO 9001: 2015 - Quality Management Systems

the failure analysis methods, its Effects and Criticality

Changes to ISO 9001: 2015

ISO 9000

PDCA Cycle and the 5 S

Preparing the Company for Quality Certification

How to prepare the Company for ISO 9001 Special Services

QAS Management Skills Quality Systems Environment Safety

Quality VS costs not Quality

Practical training of Internal Auditors ISO 9001-2015

Quality Management Logistics

Quality Management in Public Services

PROJECT MANAGEMENT AND MANAGEMENT SYSTEMS

Integrated Quality Environment and Security Systems Advanced

Integrated Quality Environment and Security Systems

Integrated Quality Systems,Environment and Safety more practical and in depth

Implementation of Quality Management Systems NP EN ISO 9001

Integration of the Information System with the Quality System

Interpretation ISO 9001:2015

ISO 9001 Lead Implementer

ISO TS 16949-Quality in the Automotive Sector

Kaizen Continuous Improvement Practice

Methodologies to Improve Quality

Process Customer Complaint Handling

QFD Quality Function Development

Process Reengineering

Customer Satisfaction

Sensitization Health,Safety and Health at Work

Integrated Management Systems

SPC Statistical Process Control

The Excellence Model-EFQM

Validation of Methods Control and Quality Assurance

Analysis, Implementation and Audit of Quality Management System - ISO 9001: 2015

Governance of the General Regulation of Data Protection

Feeding

HACCP and Food Safety

Food Safety and Hygiene Applied to Industry

Food Hygiene and Safety in the Meat Sector (Butchers)

Hygiene and Food Safety for Handlers

Implementation of Food Safety Management Systems - ISO 22000

Implementation of HACCP Systems (Advanced)

Implementation of HACCP Systems (Home)

Interpretation of ISO 22000 (HACCP)

Food Quality and Safety

Audits of HACCP systems

SHT

Design of Interna_PEI Emergency Plan

Machinery Directive - Directive p / c Security / Machinery

Formation of Practice members SHHW Commission

Implementation of Health and Safety at Work Management System - OHSAS 18001 (Advanced)

Implementation of Safety Management Systems and Health at Work - OHSAS 18001 (Initial)

Metrology and Calibration Methods

Taguchi methods

Metrology and Calibration

Prevention and Protection in SHT

First aid

First Aid - Basic Life Support (BLS)

Occupational Hazards and Prevention Measures for Construction

Safety, Hygiene and Health in Construction

Safety Management Systems, Hygiene and Health at Work

Health and Safety audits

Health and Safety Audit methodologies at Work

How to act in emergency situations

Performance SHT functions for Workers Designated

policy YARDS

Directive Seveso III - Policy for Security Systems Implementation

Ergonomics in Car Driving

Safety Management, Hygiene and Health at Work - OHSAS 18001 / NP 4397

Risk Factors Management of Computerized Work Desk (GFRPTI

Cargo Handling Manual

Postures Ergonomic

Postures for People Who Work Foot

Safety and prevention techniques

First Intervention Brigades

Fire Safety in Buildings

Use of First Intervention Means in Fire Fighting (UMPICI)

Environment

Strategic Environmental Assessment - Evaluation of policies, plans and programs

Control in Chemical Agent Exposure

Environmental Engineering I

Waste Management

Industrial Waste Management

Introduction to Waste Management

Environmental legislation

Environmental Marketing, a tool to educate and sensitize

Formation of Auditors OHSAS 18001

Industrial Waste Management and Urban

Methodology Audit ISO 14001: 2015 to ISO 19011: 2012

Implementation of Environmental Management Systems - ISO 14001

Audit VDA 6.3

ISO 14001 Standards Interpretation

Environmental audits

Interpretation of ISO 18001 OHSAS

Environmental Audits, Quality, and Health and Safety at Work 19011

Integrated audits QAS - Quality, Environment and Safety: according to EN ISO 19011

ISO 14001 Environmental Management Systems

Treatment Systems Water and Wastewater

Oil, Gas and Trading

Oil

The Management of Liquefied Natural Gas (LNG) - Environmental and Safety Processes and Systems

Petroleum Industry Fundamentals

Trade of Petroleum and its Derivatives -

Management of Oil and Oil Supply Logistics

Petroleum Industry Fundamentals - Not Engineers

The Natural Gas Management Gas (LNG) -processes and Environmental Systems and Security

Wells test

Basics of Petroleum Engineering

Oil - the stages of exploration and production to storage

Introduction to Geodesy and Cartography in the Exploration and Production of Oil

Petroleum refining (refining processes)

Taxation Angolan Oil

Maritime Transport Petroleum Products and Gases

E & P-Exploration and Production of oil

Industry fundamentals of oil - Law

LPG - Liquefied Petroleum Gas

Project Management Techniques for E & P (Exploration and Production)

Blocks of Integrated Risk Assessment Exploration

Operators Bases and Distribution Terminals

Fuel filling stations - Technical Customer Service, Management and Safety posts

Risk Management in Production Projects and Exploration Oil

Operational aspects of Marketing, Import and Export of Oil and Derivatives

Gas and Oil

Trading Refining and Natural Gas

Natural gas

Biodiesel - Analysis by gas chromatography

Instrument Calibration Laboratory

Environmental and Renewable Energy

Introduction to Renewable Energies

Laboratories in Waste Management

The Water Quality For Special Concrete

Health and Safety in Laboratories

Quality Control of Oil and Biofuels derivatives

Maritime Transport Petroleum Products and Gases

Energy audits

The detection of flammable gases and vapors and Toxics

Flow Assurance for Oil and Gas Wells

Production

Natural Gas Storage

Fundamentals of Production

Gas Turbines

GGL Fundamentals

GGL Cryogenic Process

Heat Exchangers

Liquefied Natural Gas (LNG)

Chemicals Handling

Compressors For Operators

Gas Dehydration

Gas Lift

Oil & Gas Production Overview

Operation of a Chemical Production Unit

Petroleum Products

Petroleum Refining and Petrochemicals

Quality & Risk Management in Projects

PFD & P&ID and Cause Effect Chart

Natural Gas Transport by Pipeline

Natural Gas

Instrumentation

Instrumentation for Operators

Automation of Offsite Refinery Operations

PLC Introductory Course

OVERVIEW OF WATER INJECTION

General notions Compressors

General notions Gas Dehydration

Primavera

General Accounting I with PRIMAVERA

Control and Stock Management with PRIMAVERA

Human Resources Management and Wage Processing with PRIMAVERA

Calendar Luanda - Specialization Courses 2019

Maputo Calendar - Master 2019

Secretariat and Advisory

Events and Travel

Developing Management Skills for Professional Administrative Function

Manage and Treat documents and information Full Cycle

Planning and Corporate Travel Organization

International relations

Information Management, Documentation and Archive

Archive and Document Management - Techniques and Best Practices

File Creation, Management and Practice - Special Secretariat

Elaboration of Contracts

Write and express yourself concisely

Dynamic Writing

Administrative Management of Personnel

Administrative Management- Define Objectives and Control ICT Results and Indicators

Information Security Management

Document Management and Archives

Computerize the Archive and Information Research Systems - Complete Cycle

Organização de Arquivos – Técnicas & Práticas

File Organization - Techniques & Practices - Complete Cycle

Document Organization and Digital Preservation

Secretariat of Direction and Analysis of Contracts

Secretariat

Improvement in Secretariat Techniques and Protocol Rules

Specialization in Management for Assistants and Secretarial

Quality Fundamentals for Secretaries and Management Assistants

Global Management of an Office or Structure Unit and the People who work there - Special Secretariat

Computerize Excel File and Information Research Systems

Computerize the Archive and Information Research Systems and Excel applied to HR

Planning, Organization and Management of Meetings

Processes and relationships for an Excellence Performance - Special Secretaries

Medical Clinic

Secretariat of Administration and Legal Aspects of the Company

Board of Directors

Secretariat of Commercial Direction

Executive Secretariat for Administration and Top Management - Full Cycle

Techniques and Methods and Secretariat

Insurance

The Insurance Industry - New Challenges

Banque Assurance

Life and Non-Life Actuarial Calculation, Pension Funds and construction of safe rates

Combating fraud in the auto insurance

Combating fraud in people insurance

Combating fraud in the Non-Life insurance

Insurance Accounting

Accounting and Taxation Technical Insurance - Plan of Accounts for Insurance Companies

Accounting and Financial Analysis in the Insurance Sector

Litigation and Jurisprudence -safe car

Treasury Control - Sectente Seguros

Team Development - Insurance

Commercial Direction in the Insurance Area

Banking Law and Insurance

Legal framework Branch Liability

Non-Life Insurance Fraud

Commercial Management in the Insurance Area

Risk Management in Insurance Activity

Management of Insurance, Documentary and Archives

Claims Management (Life Insurance and Non-Life Insurance)

Treasury Management

Global Management of the Life and Non-Life Insurance Process and the Pension Fund

Governance, Risk & Compliance in the Insurance business

Introduction to Analysis and Industrial Risk Management

IT Governance , Management & Compliance in Insurance

Understanding Insurance Language

Understanding Insurance Language Vs. Organization of an Insurer

The Contract of Car Insurance , its Subscription and Billing

Organization of an Insurance Company

Property Insurance Experts

Practices of Excellence in Insurance Supervision and Pension Funds

Rules and Analysis of Life and Non Life Insurance

Repair body damage car insurance scheme

Repair damage to the automobile insurance system

Environmental Liability Compulsory Insurance - supervision and records

Liability Exploration / Products

Agricultural insurance

Work Accident Insurance

Multi-risk insurance

Transport Insurance

Insurance and Pension Funds

Subscription of Insurance (Life and Non-Life)

Supervision of the Insurance Activity

Insurance Accounting

Systems

Programming and Database

Programming for iOS

Access

Android

Database Administration - SQL Server

Windows Systems Administration

Base de dados – Modelo Relacional e Linguagem SQL

C /C++

speck

Instalação e Configuração de Routers e Suitches e Firewall

Installation and Windows Server 2012 Setup

Programming in HTML5 and CSS3

Oriented programming objects

Python (inicial)

Python Web Programming - Complete Course

Webservices

PL / SQL - Introduction

PL / SQL - Database Optimization

Android Java Programming

Design Gráfico & AutoCAD

Information Security Management - T Risk Management

Information Security Management - Technical Solutions

Installing and Configuring Windows Server

IT Compliance and Information Security

ITIL Foundation Certificate in IT Service Management

ITIL V3 Foundation

Linux

MicrosoftR WindowsR Security

MicroStrategy Developer Reporting Essentials

MS SQL

networks

Information Security: IT Risk Management

Information Security: Technical Solutions

Network Security - Linux

Security in Computer Networks

Unix

Windows

IT Management

IT Project Management with Microsoft Project

Administration and Database Management

Multivariate Data Analysis (with SPSS application)

Univariate Data Analysis (with SPSS application)

Process analysis

Analysis and Identification of User Requirements

Enterprise Architecture

Computer Audit

BABOK e Business Analytics User Console

BPM - Business Process Management

BPM - Modeling, Analysis and Design of Processes

Business Analytics Report Designer

Business Analytics User Console

Capability Maturity Model Integration (CMMI) -Introduction

CRM

Process Design

Requirements Management and Engineering

Project Management

Project Management with Microsoft Project

IT Project Management with Microsoft Project

IT management requirements of a Company

Requirements Management and Engineering

Pricing Strategy Management in Telecommunications Area

Price development in Telecommunications

Linux Basic Administration

Usability and UX Tests

Initial SPSS

Advanced SPSS

Intellectual Property and Contracts in the Technological Area

Information Systems and Management Upgrade

Information Systems and Management

Red Hat System Administration II

Modelling and Administration functions in ARIS Business Architect 9.8 (foundation training)

Windows Vista - Advanced Use

Windows Vista - Getting Started

Windows Server 2012

Ubuntu - Desktop and Applications

Hardware Technician

Information and Management Systems

MicroStrategy Developer Reporting

Microsoft Exchange Server 2010

MCSA Windows Server 2012

Java SE 8 - Complete Course

Java - Getting Started

Adobe CS6 Professional

Networks

CISCO

JUNIPER

CCNA - Routing & Switching

Cisco CCNAD- SIP (Routing & Switching)

Fiber Optic data communications for environments in physical installations

Basic Course in Information Technology

Management of Networks and Computer Systems

Microsoft Windows Server 2008 Network Management

Systems Management and Networking in Linux

Telecommunications Management

Introduction to networks and communications

Computer technician

Computer Technician - Level II

Transport, Driving and Safety

Defensive driving

Driver / shunter truck - Training Continues Improvement

Conductor ( a) / shunter ( a) Load Lifting Equipment

Driver - shunter of Earth Moving Equipment

Eco Driving

Statistics Applied to Air Transport

Management and Route Optimization Road

Inspector / Auditor of Air Transport in the scope of Economic Regulation

Introduction to Fleet Management

Introduction to tachographs and Times of Driving and Rest

Cargo Handling Manual and Mechanical - Complete Course

Function Transport Cost Optimization

Safe Pass program - Safety Passport

Railway Safety for Technical - Complete Course

Railway Safety for Technicians - IET77 RGS XII

Railway Safety for Technicians - IET77 RGS XII - Special for Intermediate Chiefs

Security (Defensive Driving + Personal Security)

Tachographs and Times of Driving and Rest - Complete Course

Machinery and Equipment Maintenance Technicians

Tourism and Hospitality

Hotels and Restaurants

Customer Service and Reception - Special Tourism sector

Food and Beverage Management - Food & Beverage ( F & B )

Kitchen Management

Master Management Food & Beverage

Complaint Management in Hospitality

Managing a Restaurant

Accommodation Management

Financial Management in Hospitality

Hotel Management

Hotel Management and Operational Management

Hotel Management: Concepts and Best Practices

Management, Motivation and Leadership in Hospitality

Operational Management of Hotel Networks: Concepts and Best Practices

Operational management Restoration: Concepts and Best Practices

Implementation and Evaluation of HACCP System

Services of the Hotel Accommodation as a Business and Work Area

Pastry / Bakery - Organization and Production

Restoration and Management Bussines

Yield & Revenue Management

Reception and Service - Techniques and Best Practices

Reception and Attendance - Techniques and Good Practices

Management and Catering Planning

Tourism

E-Commerce in Tourism

Relations with the International Community and the Promotion of the hotel unit Services

Design and Tourist Programs Organization

Events Detailed programs of development

Golf Courses Management

Management Spa's

Strategic Business and Financial Management of Hotel Networks

Strategic and Commercial Management of Hotel Networks

Tourism legislation

Trading and Sales Tourism Products and Services

Negociação e Venda nas Agências de Viagens

Organization and Event Management

Geographic Information Systems in Tourism

Technical Animation Tourism

Sales Techniques for Tour Operators

Tourism & Hospitality: Basics and Best Practices

Posture and Communication in Events

Management and Catering Planning

Calendar Luanda - Specialization Courses 2019
Portugal

Training Catalog 2019
Portugal

Maputo Calendar - Master 2019
Portugal

Accounting and Taxation of Angola
Portugal

Developing personal impact by NLP (Neuro-Linguistic Programming)
Portugal

Administrative Management- Define Objectives and Control ICT Results and Indicators
Portugal

Training Catalog_2019
Portugal

The Total Quality Management and Continuous Improvement Process
Portugal

Money Laundering
Portugal

High Skills - Formação e Consultoria, LDA | Avenida de Berna, nº 11, 8º | 1050-040 Lisboa | Telefone: +351 217 931 365