Computer technician
This course is aimed at all professionals who wish to start a career as a computer technician.
Specific objectives:
At the end of the course the trainees will be able to:
• Provide participants with the necessary knowledge to assemble and configure PCs and laptops, configure the various operating parameters of Windows;
• Present technologies used in the implementation of Local Area Networks (LANs);
• Provide knowledge necessary to install and configure different operating systems (Windows, Linux, Mac OS);
• Prepare IT professionals in network management using Windows Server. To communicate the concepts and tools necessary for the administration of users and resources;
• Demonstrate virtualization and cloud computing technologies;
• To introduce participants to the basic concepts of security in the use of computer equipment with internet access. Learn how to protect your computer from these threats.
CONTENTS
Module I - Introduction to Computing and Hardware
Module II - Introduction to Networks and Communications
Module III - Helpdesk for Users
Module IV - Business Helpdesk
Module V - Computer Security
Module VI - ITIL Service Desk
Module VII - CompTIA A + Essentials
