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Credit Management and Collection Techniques via Online Learning


General Objectives: 
The aim of this course is to optimize your collection management, to ensure the sustainability of your treasury, and to ensure that it is carried out without resorting to the courts.

Specific Objectives
At the end of this course, participants will know how to
  • Collect without losing customers;
  • Identify possible objections to payment and the most effective response arguments;
  • Negotiate with different types of debtors and reach payment compromises;
  • Detect the warning signs of potential debtors;
  • Recognize the "constraints" on collection within the company;
  • Interdepartmental management for effective collection.


CONTENTS

Module 0 - Presentation of the Platform and Method of Use

Module I - Optimizing your Collection Management, avoiding the Judicial Route

Module II - Types of Recovery: Advantages and Disadvantages

Module III - Recovery Prevention

Module IV - Collection Planning

Module V - Collection Execution

Module VI - Out-of-Court Credit Recovery

Module VII - Pre-litigation Recovery

Module VIII - Contentious Recovery





High Skills - Formação e Consultoria
Angola | Cabo- Verde | Moçambique | Portugal | S. Tomé e Princípe


Next date: consult us
Schedule:
Duration: 14 horas
Investment: Consulte-nos!
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